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Bio
• Highly trained and experienced United States Air Force veteran offering a strong background in leadership with program management
• Consistently recognized for managing teams used to rapidly and cost-effectively resolve challenging issues
• Able to quickly learn and master new technology; equally successful in both team and self-directed settings
Military Experiences
Apr 2014 - Feb 2015
Functional Systems Administrator
• Managed troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries
• Engaged and tracked Priority 2 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets
• Managed the SharePoint environment including assessment and implementation of new capabilities, and providing Information Technology with a long-term perspective on the relationship of SharePoint technology to the opportunities facing the group.
Accomplishments
• Managed 50+ mission-critical computers valued at over $260,000 and consistently maintained a 150% operational capability rating
Jul 2009 - Feb 2015
Program Manager
• Coordinate internal resources and third parties/vendors for the flawless execution of projects; ensure that all projects are delivered on-time, within scope and within budget
• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans;
• Implement production, productivity, quality; resolving problems; completing audits; identifying trends; determining system improvements, and implementing change.
Accomplishments
• Successfully integrated Apple technology to replace outdated systems
• Overhauled and streamlined unit Haz program
Jul 2009 - Apr 2014
Weapons Load Crew Member
• Controlled many different types of test equipment and repaired, as needed
• Tested electrical and electronic circuitry for proper operation
• Participated in the testing and evaluation of new and prototype equipment and systems
Accomplishments
• Maintained assets database for aircraft valued over $500 million. Contributed to a company inspection pass rate of 96%
• Analyzed and repaired electrical and software issues for aircraft worth $412 million
Started in Feb 2015
Separated
Received a DD214 and continued to pursue a career as a civilian focusing on economics and technology.
Military Credentials
Individual & Special Skill Schools
Jun 2014
The Learning Center
Certifications
Jun 2014
Heartsaver AED and CPR
Foreign Language Skills
Security Clearance
Secret
Academic Degrees
Academic Degrees
Personal Information
Interests