Posted on Feb 7, 2020
Does anyone have any tips to avoid horror stories with DTS/Carlson Travel or your Government Travel Card?
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I recently had an experience that I would like to share. I found out the hard way that you need to see your G8/Finance when you transfer units and make sure they follow the inprocessing checklist. My Government travel card was not updated in the system. My flights were booked then immediately canceled due to my newest Government travel card # not in the system. My Civilan G3 DOD finance/orders manager worked with me on the.phone and I had to call Carlson's 24 hour Emergency line and I gave them my correct credit card #. My G8 section was informed and now, after my long struggle to book a flight to a Conference, my issues are resolved and it will not happen again. Any stories or tips to help those here on RP?
Posted 5 y ago
Responses: 8
LTC (Join to see)
1SG (P) Mark Rudolph SFC Melvin Brandenburg LTC John Griscom Lt Col Charlie Brown Lt Col Charlie Brown SPC David S. CSM Richard StCyr SSgt Dawson Webb
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You have full acces to your CC online and can monitor any charges that way and there is a 800 number you can always call to fix any issues with your tickets.
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SGM (Join to see)
Perhaps in the Regular Army we all have acces to our own DTS and we can update our profile and CC information ass need it. However, I do know some Service member who prefer the DTS manager to do everything for them :) LTC (Join to see)
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My only tip is that I try to use the GTC as little as possible. Generally, only for airfare, and put everything else on my personal card. The GTC answers all the questions no sane person ever asked.
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