Cincinnati VA Medical Center gets a visit from U.S. Department of Veterans Affairs Deputy...

U.S. Deputy Secretary of Veterans Affairs Donald M. Remy stopped at the Cincinnati VA Medical Center Friday to meet with patients and staff to discuss ways to improve care at the facility.

Remy was nominated by President Biden and sworn into his position in July of last year. During this time, Veterans Affairs has been attempting to implement a new electronic health record system for patients, but the process has had some setbacks.

In 2020, Veterans Affairs announced the launch of its modernized record system to allow clinicians and staff to access patient information in one universal software, rather than using multiple systems, as they had previously.

Almost two years later, the software has yet to be used at many VA facilities around the country, including Cincinnati.

"Once the system is rolled out and delivers the care that was intended to be delivered to our veterans, I think we'll be in a much better place. That's not where we are today," Secretary Remy said.