Working at Spectrum

Apply your strengths to our Fraud Protection Team!

We are currently hiring a Credit Services Specialist as well as Sr. Credit Services Specialists to join our Fraud Protection team at our location here in Kansas City. Please see below for details on how to apply.

Read ALL instructions below. YOU MUST BE SURE that you meet the minimum qualifications for the position to be considered.

Qualified bilingual individuals (English/Spanish) are strongly encouraged to apply. Click on the job title below to submit your application.

Credit Services Specialist

Required Education and Experience
• High school diploma or equivalent degree (GED / HSED)
• Fraud/Risk operations experience – 1-3 years, preferably in telecom or a related field,
• OR a Bachelor's Degree may be considered in lieu of fraud/risk experience AND 3+ years of experience in a customer facing role

Senior Credit Services Specialist

Required Education and Experience
• High school diploma or equivalent degree (GED / HSED)
• Fraud/Risk operations experience – 4+ years, preferably in telecom or a related field,
• OR a Bachelor's Degree in Criminal Justice, Sociology, Psychology, general Business or related field with no Fraud/Risk operations prior experience AND 3+ years of experience in a customer facing role


Please make sure to follow these best practices for applying:

Job Posting: Please make sure to submit an application at http://SpectrumEmployeeCareers.com or http://Jobs.Spectrum.com for requisition #266057BR (Credit Services Specialist) or #266056BR (Sr. Credit Services Specialist) as soon as possible.

Applying: When you apply to the position, please make sure that you fill in all of your work history and attach an updated, complete, and professional copy of your resume. If you submit an application without an updated and complete resume, you will not be considered for the position. You will not be considered for the position if you are currently under a written or final written warning.

Review the Internal Transfer Policy section of the Employee Handbook on Panorama for a detailed list of requirements.

Resume: When putting your resume together, please make sure to update all of your work history, include dates worked and descriptions of what you did at each of your positions. Also, make sure to highlight your career accomplishments and add in information that you think will make you stand out from the rest of the crowd. If you currently don’t have a resume, please search in Microsoft Word or online for a resume template to fill out.