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11,061 out of 866,678 Veterans
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Bio
United States Army Veteran with a 50% disability rating, having over five years of experience as a Visual Information Operator/Maintainer. Outstanding leadership skills with a proven ability to follow and direct orders given. Able to make difficult decisions under stressful situations. Very resilient and able to adapt quickly to any work environment. Superior troubleshooting skills.
Military Experiences
Jan 2011 - Jan 2014
Team Lead
•Troubleshoot, diagnosed and repaired electronic equipment; MacBook Pros, Canon cameras, and lenses
•Set-up, tested, and operated audio/visual equipment for ceremonies and other events.
•Created standard operating procedures for the Electronics Maintenance Shop.
• Accounted for over $200,000 of video production equipment.
•Repaired in-house various Canon Lenses and Cameras.
•Was responsible for shipping and tracking damaged equipment to the Canon Corporate Warehouse.
•Updated Microsoft Excel Spreadsheet for equipment statuses on a daily basis.
Dec 2009 - Dec 2010
Deployed Tier 1 Service/Helpdesk Specialist
•Loaded over 100 Dell Computer Systems with the Army Gold Master 9.0 image from a WINS Server and developed the standard operating procedures for this process.
•Created and managed Microsoft Outlook Accounts and Remedy tickets on Non-Classified Internet Protocol Router Network/Secret Internet Protocol Router Network domains, ensured all classified information was secure at all times.
•Ensured a 97% network reliability rating for over 20 units by assisting telephonically or physically reporting, servicing the network, laptops, desktops, printers, and land-lines.
Deployments
(1 year, 1 month)Dec 2009 - Dec 2010
Kuwait
•Provided Information Technology support to over 800 users in adverse environmental conditions.
•Loaded over 100 Dell Computer Systems with the Army Gold Master 9.0 image from a WINS Server and developed the standard operating procedures for this process.
•Ensured a 97% network reliability rating for over 20 units.
Military Credentials
Professional Development Schools
Individual & Special Skill Schools
Certifications
Security Clearance
Secret
Academic Degrees
Academic Degrees
Personal Information
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