CTI Resource Management Services, Inc.

CTI Resource Management Services, Inc. (CTI) is a Service-Disabled, Veteran-Owned Small Business, headquartered in Jacksonville, Florida.  CTI was founded in March 2003 to provide fast, friendly and efficient support services to customers worldwide.  Drawing on our 1,800+ years of combined government experience, other resources at our disposal and the expertise of others, we provide our clients with the best possible support services quickly, efficiently and with a smile.

CTI currently operates a state-of-the-art contractor site support center in Jacksonville, Florida, as well as providing customer site personnel throughout the U.S.

We believe that a remarkable company is sound because of the team behind it.  Our goal is to be a great place to work for great people.  We love what we do and are passionate about taking care of people.  Our team is a family of folks who believe that what we do makes a difference.

We are an industry leader in Government Contracting for Small Businesses.  We take pride in our continual growth and know it’s because of hard work by great people.  We also love to give. We believe that making a difference doesn’t end when the work day does.  We are passionate about making a difference at work, at home, in the community and the world.

CTI was founded in March 2003 by Mr. Chris Imbach, a retired Navy Limited Duty Admin Officer.  Utilizing his extensive career experience, he developed and implemented the processes that provided enterprise system travel and payroll support services to three Navy shore installations in the Southeast Region.  By leveraging technology, Mr. Imbach developed a plan to consolidate support of the 19 remaining Southeast Region shore installations into one highly efficient support center.  Once executed, CTI’s plan saved the government millions in precious manpower dollars.

In October 2003, the new Echelon II, Commander, Navy Installations Command recognized CTI’s expertise and contracted with them to provide travel and pay implementation, training and support to all shore installations worldwide.  They simultaneously tasked CTI to provide call center support for various other IT enterprise applications.  Today, CTI is a premier Support Center for IT Enterprise Applications, Navy Websites and Enterprise Land Mobile Radio logistics support services for Navy customers throughout the world.

Additionally, CTI provides onsite administrative support services to Commander, Navy Region Southeast, Federal Protective Services, Transportation Security Administration, Defense Intelligence Agency, the Department of Veterans Affairs and the various Department of Homeland Security agencies.