What advice do you have for a new Company Retention NCO?

SFC,

It's not a job I expected to have but I am going to take the challenge on and try my best. I hope to help a lot of Soldiers reach their reenlistment goals. Thank you

Thank you SGM. I planned on being as involved as possible. For the unit retention book, what do you suggest goes into it or do you know of any templates or examples I could check out?

AR 601-280, para 2-6s (Retention NCO responsibilities):
Ensure the company retention noncommissioned officer does the following:
Note. The company retention NCO is appointed by the commander in an additional duty capacity.
(1) Serves as advisor on matters relating to the Army Retention Program, under the operational supervision of the Active Army career counselor and coordinate RC information with the RC career counselor.
(2) Maintains and provides monthly, quarterly, and fiscal year statistics for the commander.
(3) Reviews and maintains the retention data worksheets for all Soldiers. Screens local training records and rosters to obtain qualification data for retention actions and records. Special emphasis will be placed upon reporting and recording current reenlistment eligibility. Coordinates with career counselor on local RETAIN procedures to update IMREPR codes on the enlisted master file.
(4) Coordinates all reenlistment, extension, and RC affiliation actions and ceremonies through the RA or RC career counselor, as appropriate.
(5) Assists the commander with preparation of bars to reenlistment on Soldiers not recommended for reenlistment, extension, or further service.
(6) Contacts and counsels Soldiers recommended for reenlistment, extension, and/or RC affiliation, including those requiring waivers, to give professional guidance.
(7) Prepares DA Form 3340 for the Soldier’s and commander’s signatures.
(8) Coordinates, through RA career counselor to the servicing RC career counselor, referrals of eligible Soldiers declining reenlistment.
(9) Coordinates through the career counselor, with the servicing FAO, Soldiers due retention bonus entitlement payments, including SRB anniversary payments, and payments of accrued leave, resulting from a previously executed extension of enlistment (DA Form 1695).
(10) Maintains unit retention bulletin board, complete with latest retention information (SRB, incentive programs, and so on), as required by higher headquarters.
(11) Ensures sufficient RPIs are prominently displayed throughout the unit area.

Section II
Retention Data Worksheet (DA Form 4591)
11–3. Retention counseling
a. The DA Form 4591 is intended as a management tool for commanders and career counselors to effectively guide Soldiers through their Army careers and to ensure that regularly scheduled counseling interviews are being conducted in accordance with appendix C. DA Form 4591 is the accepted record of retention counseling for the Army.
b . The DA Form 4591 will be maintained by the company commander and company retention NCO. The worksheets will be maintained either in a filing cabinet, accordion file, three-ring binder, or as prescribed by higher headquarters.
c. The file consists of three sections or dividers, labeled as follows:
(1) Status of DA Form 4591–1. Behind this divider, the retention NCO will maintain the DA Form 4591–1 (Status of the Retention Data Worksheet) (see para 11–5).
(2) Inspection record. Behind this divider the Retention NCO will maintain the DA Form 4591–2 (Record of Inspections Conducted) (see para 11–6 below). Behind the DA Form 4591–2 will be a record copy of all inspections reports and SAV findings, performed during the preceding 12 months.
(3) Suspense file. This section consists of a “Suspense divider,” 7 yearly dividers (current year plus 6), and one set of 12 monthly dividers. Monthly dividers will be rotated to the next year at the end of the current month. Commanders may, at their discretion, elect to file the DA Forms 4591 by year and month of either the next action due or the Soldier’s ETS.