Posted on May 11, 2015
SFC Stephen Carden
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So I tried to convert my RP account from Active Duty to Retired. I followed the instructions, but my account keeps coming up Veteran instead of Retired (it's petty, but I feel there is a distinction) and my profile is only 85% complete now because it is asking me for my current unit. Does anyone know how to fix this?
Posted in these groups: Retirement logo RetirementPushup improvement Profiles
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Responses: 3
LTC Yinon Weiss
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Edited >1 y ago
Hi, perhaps you missed the "Retired" button off to the right when changing on the Settings Page?? Here is how you do it:
http://support.rallypoint.com/customer/portal/articles/1184228

Either way, we've updated your profile for you. Congratulations on your retirement!
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SFC Stephen Carden
SFC Stephen Carden
>1 y
Thanks very much on both counts!
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CWO3 Andrew D.
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Upper right hand corner… click the down arrow and choose settings
It should open a new window
Towards the middle there is Account Type
Next to Veteran you should have 3 options (Retired, In IRR, In ING)

Hope this helps
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SFC Stephen Carden
SFC Stephen Carden
>1 y
Yeah, I did all that. In fact, I just did it again to be sure, and I get a little message that says that I have changed my status to veteran or something like that. It will not let me select retired as my status. But thanks for the input!
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PO1 John Miller
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Have you been transferred to the retired roster yet or are you technically still on terminal leave? If RP is verifying you by your SSN that could be why.

Also, I was able to "verify" my account with a military email address but that's because I work for a defense contractor and have an Air Force email address.

My situation was a bit different than yours though since I joined RP when I was already retired.
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SFC Stephen Carden
SFC Stephen Carden
>1 y
I transferred to the retired rolls on 1 May. I have been an RP member for a while, so they shouldn't need to verify me again. Thanks for the input!
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SFC Charles S.
SFC Charles S.
>1 y
SFC Stephen Carden You should get an online admin who can help you; maybe TSgt Hunter Logan Or SFC Mark Merino can refer you to someone.
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