Posted on Jul 16, 2019
Question for the RallyPoint Veteran community: Has anyone utilized the new urgent care benefit?
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If so, I'd like to get your feedback. Just reply to this thread with the city/state and a brief description of your experience. Thanks!
VHA
Department of Veterans Affairs (VA)
Healthcare
Posted >1 y ago
Responses: 48
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NOVA, I used the CVS Urgent Care (considered "retail") for an ear infection. Was examined and written a prescription that the CVS pharmacy filled at no cost using the letter the provider gave me with the prescription.
I would use it again, and advise Veterans to learn:
1. If they're eligible.
2. If they'll have a copayment (based on priority group).
3. The difference between urgent care and emergency care.
4. Types of urgent care AND qualifying conditions for each (Retail versus Urgent).
5. How to use the urgent care locator.
6. Precriptions for up to 14 days may be filled by a contracted VA pharmacy (e.g., CVS) using the letter the provider should give you with the prescription, or non-contracted and claim for reimbursement filed; and, prescriptions in excess of 14 days must be filled by a VA pharmacy.
It's not difficult, but there are some key things to know to avoid surprises.
I would use it again, and advise Veterans to learn:
1. If they're eligible.
2. If they'll have a copayment (based on priority group).
3. The difference between urgent care and emergency care.
4. Types of urgent care AND qualifying conditions for each (Retail versus Urgent).
5. How to use the urgent care locator.
6. Precriptions for up to 14 days may be filled by a contracted VA pharmacy (e.g., CVS) using the letter the provider should give you with the prescription, or non-contracted and claim for reimbursement filed; and, prescriptions in excess of 14 days must be filled by a VA pharmacy.
It's not difficult, but there are some key things to know to avoid surprises.
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I used an urgent care in Mandeville, La. Walked in, no wait, saw a nurse practitioner for sinusitis. Got a prescription sent to Walgreens. Walgreens has my Tricare info, so they billed that instead. Be sure to have the physician and pharmacy letters printed or saved to your phone to make it smooth.
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Hi LTC Jason Strickland, I haven't used this, but I'm curious how it works. Do you have a brief description of the benefit?
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LTC Jason Strickland
Capt Brandon Charters, all the information you and SGT David A. 'Cowboy' Groth need is on this website: https://www.va.gov/COMMUNITYCARE/programs/veterans/Urgent_Care.asp
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LCpl Michael Padilla
It's very easy, I went to the CVS called Minute Care, which is the same as urgent care, I made an appointment online the night before by just putting my name address and few other information but there no caption stating Veteran. They ask you if you are using insurance which I checked off none. When I arrived at the appointment, I informed her that I was a veteran, she then proceeded by calling a number of she had of the mission act at the VA. She verified if I was eligible by asking my Social security number, an automated message came back stating I am, I was examined, given a prescription to no charged to me. It was easy and service was fast. I will definitely be using them again. But I believe you can find out yourself if you qualify by calling your VA hospital.
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TSgt Bruce Lizalde
thanks for the info!!!! took me just a minute to verify my enrollment on the automated system.
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