VA makes tele-emergency care available nationwide, offering Veterans more virtual care options

The U.S. Department of Veterans Affairs announced that tele-emergency care is now available nationwide, a step that increases timely access to virtual emergency care options for Veterans enrolled in VA health care.

This expansion of care — piloted in recent months — has already shown promise for Veterans, helping more than 61,182 callers with a 59.4% case resolution rate (meaning Veterans’ needs were resolved without having to travel from their homes to urgent care or an emergency department).