Summer School 5: Tech and the innovator's dilemma : Planet Money

https://www.npr.org/2023/08/09/ [login to see] /summer-school-technology-innovators-dilemma-disruption
For anyone running a business, technology is both threat and opportunity. Today, we run through techniques entrepreneurs can use to take advantage of technology or defend against the dangers. It's not just about the product you're selling. It's about consumer psychology, and ethics, and taking calculated risks to navigate uncertainty.

But, since this is Planet Money Summer School and we want to set your business on the path to riches, we're going to talk about how to use tech to dream big. Maybe more than anything, technology creates opportunities for the little guys where the big established companies can't be so nimble or have too much to lose.

Take the classic concept of the innovator's dilemma: a company that innovated and succeeded, now faces a choice about any disruptive new technology. Do they change with the times? Do they risk tossing out their existing advantage and switch to the new tech, or play it safe and risk becoming obsolete?