Posted on Nov 17, 2023

Tipping once rewarded good service. Now it determines how consumers are treated

LTC Eugene Chu

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"With more opportunities to tip and predetermined point-of-sale options for each transaction, gratuity has become less about rewarding good service."

Tipping once rewarded good service. Now it determines how consumers are treated

Posted from cnbc.com

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Customer Service

Posted 1 y ago

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Posted 1 y ago

Unfortunately, tipping expectations have turned into a form of passive aggressive extortion.

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