Army IgnitED won’t fully work until late 2023, officials tell Congress

The Army’s troubled new platform for administering education benefits will not be fully operational until late 2023, the service admitted last month in a report submitted to Congress.

The fiscal 2022 defense policy bill ordered the Army to provide an update on Army IgnitED’s faltering rollout. Army Times reviewed a copy of the report submitted to lawmakers in late March.

According to the report, the program will have “95% capability” for tuition assistance by Sept. 30 of this year. That will include “correction of critical...system defects,” the “transfer of critical legacy data” and other service improvements.