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Military Experiences
Mar 2009 - Aug 2010
First Sergeant
Standard 1SG duties. Maintain order and discipline, turn Commander's intent into action.
Mar 2007 - Aug 2010
J6 Field Operations NCOIC
Managed daily operations for 8 IT technicians spread across the state.
Taught periodic courses on telecommunications maintenance, in-depth operating system troubleshooting, and basic script writing
Develop Active Directory management applications
Feb 2000 - Mar 2007
J6 Field Tech
Successfully provided primary tier 1 and 2 assistance to 800+ users and 704 desktops and laptops across Southwest Missouri at 16 locations
Received numerous commendations for outstanding desktop support as well as network and telecom troubleshooting, maintenance and repair, keeping response times low and uptime high
Successfully managed on-the-fly military and personal IT needs for 5 mobilizing military units consisting of over 1000 soldiers each and 4 consisting of 300-400 soldiers.
Deployments
(1 year, 1 month)Nov 2005 - Nov 2006
Operation Enduring Freedom (OEF) - Kuwait
Served as S6 for Task Force AVCRAD. Developed an aviation maintenance management program that integrated logistics data in real time for the shop chiefs as well as providing trends analysis capabilities for the first time for this task force. Further development completed at AMCOM HQ, Redstone Arsenal. Provided guidance to AMC HQ on db dev.
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