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Influence Score: 9,940
5,740 out of 865,948 Veterans
5,740 out of 865,948 Veterans
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Bio
10 years’ combination as a technical support representative, call center representative and customer service representative.
16 years of customer service experience using telephone skills and computer tools for assisting customers with troubleshooting, technical support, and education surrounding land based and wireless internet, PC and mobile device connectivity, and cable television services.
Military Experiences
Sep 1999 - Sep 2005
Aviation Electronics Technician (AT)
• Repaired and maintained aviation life support electrical systems and components of pilot life support equipment in fighter planes in Support of Operation Enduring Freedom
• Prepared reports on issues regarding electrical systems as well as performance reviews of subordinates
• Supervised a team of six while acting as Shop Supervisor
Deployments
(7 months)Jun 2000 - Dec 2000
Persian/Arabian Gulf
• Repaired and maintained aviation life support electrical systems and components of pilot life support equipment in fighter planes in Support of Operation Enduring Freedom
• Prepared reports on issues regarding electrical systems as well as performance reviews of subordinates
• Supervised a team of six while acting as Shop Supervisor
Military Credentials
Professional Development Schools
Individual & Special Skill Schools
Foreign Language Skills
Additional Specialization(s)
Security Clearance
Top Secret
Academic Degrees
Academic Degrees
Personal Information
Interests
Anime
Computer Repair
Computers
Information Technology
Internet
Reading
Video Games
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