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Bio
An experienced Information Technology Incidents and Problems Manager with over 16 years expertise in establishing, operating, and improving Service Desk operations.
Military Experiences
Feb 1998 - Sep 2001
Early Warning Systems Operator
Senior Tactical Command Systems Operator/Maintainer
• Conducted Senior Management briefings on and the disposition of Air Traffic.
• Also coordinated movement of Personnel and Equipment.
• Trained new personnel in operation, maintaining, and troubleshooting of the Tactical Command Systems.
• Headed Early Warning information dissemination down to low echelons.
• Deployed to Saudi Arabia where I was a key member of the Joint Tactical Air Defense Mission for that region, I also have Experience with Staff Operations as a member of my Battalion S-3. Proven Tactical and Technical skills in Three War fighter Exercises
Deployments
(8 months)Military Credentials
Certifications
Security Clearance
Prefer not to say