SMSgt Frederick Spano

Planned, directed and coordinated 260 US / British (law enforcement, loss prevention, safety and security) operations staff.

• Directed and coordinated the department activities concerned with production, sales and distribution of products based on forecasts of customer demand.

• Solved systemic issues, challenges, discipline, compliance, productivity, efficiency and morale problems.

• Reviewed financial reports, activity reports and performance data to measure productivity, goal achievement and identify cost reduction and program improvement.

• Managed, prepared work schedules and assigned specific duties.

• Directed and coordinated organization's financial and budget activities.

• Established and implemented departmental policies, goals, objectives and procedures.

Planned, directed and coordinated 31 US / British staff.

• Developed, maintained and implemented business continuity strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity procedures.

• Conducted organizational studies and evaluations, designed systems and procedures, conducted work simplification and measurement studies and prepared operations and procedures manuals to assist management in operating more efficiently and effectively.

• Gathered and organized information on problems or procedures. Analyzed data gathered and develop solutions or alternative methods of proceeding.

• Conferred with personnel to ensure successful functioning of newly implemented systems.

Planned, directed and coordinated a 35 US / German purchasing, warehousing, distribution, forecasting, customer service, planning services and training staff.

• Resolved problems concerning transportation, logistics systems, imports and exports and customer issues.

• Collaborated with other departments to integrate logistics with business systems and processes, including customer requests, order management, accounting and shipping.

• Maintained metrics, reports, process documentation, customer service logs and training / safety records.

• Directed inbound and outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.

• Directed and coordinated comprehensive logistical or reverse logistical functions.

Planned, directed and coordinated a 250 US / German staff.

• Planned study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control and cost analysis.

• Interpreted government regulations and applicable codes to ensure compliance. Reviewed existing business continuity plans.

• Wrote reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions and recommendations.

• Identified opportunities for strategic improvement and other risks caused by business, regulatory, or industry-specific change initiatives.

• Prepared manuals and trained workers in use of new forms, reports, procedures and equipment.