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Military Experiences
Jul 2012 - Jan 2016
Information Systems Staff NCO
Duties include receiving, reviewing, and resolving computer/IT related problems, experience utilizing automated configuration management tools to maintain equipment and experience working with and tracking service tickets in an electronic ticketing system in the help desk support group while providing user assistance, Video Telecommunications Conferences, Telecom Support, Hardware and Software maintenance and support, and training other Soldiers, as well as resolving technical support issues.
Aug 2010 - Jul 2012
Software Analyst
Manage and operate information management systems and programs. Provide technical support for subordinate commands, ensure that information security operations are maintained. Conduct staff assistance visits and command inspections. Serve as the Organizational Defense Travel Administrator and FOIA Officer for a Brigade size element.
Feb 2009 - Jul 2010
Information System Staff NCO
Duties include receiving, reviewing, and resolving computer/IT related problems, experience utilizing automated configuration management tools to maintain equipment and experience working with and tracking service tickets in an electronic ticketing system in the help desk support group while providing user assistance, Video Telecommunications Conferences, Telecom Support, Hardware and Software maintenance and support, and training other Soldiers, as well as resolving technical support issues.
Sep 2006 - Feb 2009
Information Systems Security Analyst/Brigade Training NCO
Responsible for Help Desk support for a Brigade HQ and subordinate BN's. Responsible for forecasting and allocating ammunition throughout the Brigade. Provide assistance on training plans for the Brigade and downtrace units. Responsible for the submission of Brigade Soldiers in Army schools, and submitting for orders. Prepare and participate in YTC/YTB events. Responsible for administering the APFT to Soldiers within the Brigade HQ. Serve as a Duty Appointed Retention NCO.
Deployments
(1 year, 2 months)Oct 2004 - Nov 2005
Operation Iraqi Freedom (OIF)
Serve as the Information Services Supervisor and Automation Team Chief that provides a tactical wide area network in a Level 3 Combat Support Hospital. Responsible for reconfiguration, installation, operation and maintenance of servers , routers, switches, and VOIP systems. Responsible for MC4 system administration for the Northern Iraq region.
Military Credentials
Professional Development Schools
Individual & Special Skill Schools
Jan 2012
Sharepoint Site Owner Administration
Certifications
Security Clearance
None / Expired
Academic Degrees
Academic Degrees
Personal Information
Interests
Basketball
Computers
Football
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