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Influence Score: 717
51,249 out of 865,797 Veterans
51,249 out of 865,797 Veterans
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Military Experiences
Jan 2010 - Jun 2014
Client Systems Technician
Provided computer support services to 8500 McChord Field network users. Managed customer network account database; deploys, updates, and maintains Standard Desktop Configuration (SDC). Implements network security software updates; responds to malicious logic infections and reports cyber-attacks. Troubleshoots, corrects computer hardware, and software malfunctions impacting the McChord mission.
• Administered 1500 patches to fix PC software and drivers vulnerabilities; which help to eliminated cyber-attacks from $95M McChord Field Network.
• Saved $700K in contractor fees; led team for Senior Leadership housing project, installed 150 telephone/data jacks and terminated 1500 cables.
Mar 2006 - Oct 2009
Voice Network Systems Technician
Maintained 10,208-line Defense Information Systems Agency (DISA) Multi-Function Switch (MFS), Remote Switching Center (RSC); and associated equipment. Installed, maintained secure telephone equipment, electronic business sets and single-line telephone instruments.
• Identified two faulty cooling units at remote telephone switch; quickly coordinated repaired, which sustain 100% telephone voice service to 2K users.
• Saved $41K in new equipment; redesigned auxiliary power configuration, installed two 4K watt APS batteries, which averted power loss to critical MFS.
Feb 2003 - Feb 2006
Telephone Systems Crew Member
Maintained $7M Defense Switch Network (DSN) Digital Multiplexing Switch (DMS) 100/200 Dial Central Office (DCO), base cable plant Main Distribution Frame (MDF) and associated transmission equipment for DISA. Installed, maintains, repairs voice, alarm, and data communications circuits throughout base facilities.
• Helped contractor replace 15-yr old $192K rectifier system; installed cutting-edge power grid and distribution panels, ensured reliable power for DSN switch provided 33% of all DOD voice traffic between Europe and Continental United States.
Jan 2002 - Jan 2003
Telephone Systems Journeyman
Lead and directed three technicians maintaining over 20 highly classified missions systems valued at $60M. Plans, conducts intermediate level maintenance on communication-electronic equipment, and three secure telephones switches.
• Reduce troubleshooting provided future technicians seamless continuity for four mission systems; traced, repaired, and documented 204 cables across 11 distribution frames at over 4K cable pairs.
• Eliminated eight years of intermittent outages to remote secure radio communications system; by isolating base cable problems, troubleshot, repaired, and terminated new cable paths
Deployments
(1 year, 1 month)May 2008 - Sep 2008
Qatar
Deployed 379th Air Expeditionary Wing, Al Udeid Air Base, Qatar
• Troubleshot Entry Control Point outage; repaired 16 remote phone lines, restored connectivity to deployed base defense operation center.
• Rewired Coalition Compound Node; verified 16K circuits, prep future expansions for 30 buildings.
May 2005 - Sep 2005
Qatar
Deployed 379th Air Expeditionary Wing, Al Udeid Air Base, Qatar
• Identified and alerted contractor of program error; enable calls to new DSN prefix in deploy location.
Jan 2004 - Mar 2004
Operation Iraqi Freedom (OIF)
Deployed 332d Air Expeditionary Wing, Kirkuk Air Base, Iraq
• Key planner and installer of new Smithville Cyber Café Node; terminated 3K telephone cable pairs and 16 fiber optic data links to 24 Distinguished Visitor buildings and 13 dormitories servicing over 1200 deployed personnel.
Military Credentials
Professional Development Schools
Individual & Special Skill Schools
Oct 1994 - Dec 1994
Digital Switching Systems
Certifications
Security Clearance
None / Expired
Academic Degrees
Academic Degrees
1995 - 2003
Associate of Science (AS), Electronic Systems Technology
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