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15,511 out of 865,620 Veterans
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Experienced administrative professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple tasks and meet tight deadlines without compromising quality.
Military Experiences
Apr 2012 - Apr 2013
Executive Assistant
Handles multifaceted clerical tasks as the assistant to the Laboratory Commander. Prepares a wide variety of correspondence, policies, reports, and directives. Reviews and process’ incoming and outgoing correspondence, publications, regulations, and directives. Establishes, updates, and maintains office records (via AFRIMs). Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.
- Received Outstanding rating in 5 major inspections (CAP, FDA, HSI, AABB, UCI)
- Earned 4 awards for professional performance.
- Nominated for Corporate level award
Jun 2010 - Apr 2012
Pre-Admissions Clinic Manager
Ensured surgical patients being admitted the facility are well prepared and informed about their surgery and forthcoming stay. Scheduled preparatory laboratory, radiology and other investigative test for over 2.2k patients annually. Prepared a wide variety of correspondence, policies, reports, and directives.
-Built strong relationships between the clinic and 13 other organizations across the medical facility.
-Reduced workload by creating a new measure that kept families informed on their loved ones surgical status
May 2009 - Jun 2010
Exceptional Family Member Program Manager (EFMP)
Managed EFMP which provides special assignment consideration to Air force members who have a spouse, child, or dependent adult with medical conditions requiring prolonged hospitalization or out-patient treatment, the assignment must meet manning requirements where suitable medical, educational, or other resources are available to treat the service members family members.
- Received outstanding rating on Health Services Inspection
- Coordinated assignments with over 156 military installations world wide
- Authored first Wright Patterson Medical Centers operating instruction for EFMP
Jul 2008 - May 2009
Admissions and Dispositions Office Manager
Managed the admitting process for Wright Patterson Medical Center, processing over 4k admits annually. Verified patient and insurance information for over 56k beneficiaries and completed/reviewed administrative paperwork required for inpatient admissions.
- Supervised 9 individuals secured a 99% patient satisfaction rate
- Redesigned continuity binder ensuring procedures are completed properly
- Streamlined processes to decrease wait times from ER to Clinical Wards
- Medical Group civilian ambulance liaison; coordinated with four agencies to transfer critical care patients
Military Credentials
Professional Development Schools
Security Clearance
Secret
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