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Bio
I am currently the Support Manager for a newer software development company. This role provides me the opportunity to exercise my leadership skills and problem solving abilities I honed while in the Army.
The company is small but with enough potential to become something much larger in a very short period of time. I am continuing to work towards creating effective and efficient support systems.
As a civilian I have worked primarily as a Security Contractor in Kosovo and along the US / Mexico border. I maintain the necessary skills to step back into this arena if necessary.
Currently, my role is customer service and technical support for a restaurant point of sale software. This position allows me to create new tracking systems, improve response times, and ensure satisfied customer experiences.
Military Experiences
Deployments
(2 years, 10 months)Oct 2007 - Oct 2008
Operation Iraqi Freedom (OIF)
Infantry SL in charge of 8 personnel. Recognized for leadership development capabilities and the most adaptive squad in the company. On multiple occasions recognized by the Battalion Commander as on of the best squad leader's in the Battalion.
Jan 2006 - Sep 2006
Operation Iraqi Freedom (OIF)
Infantry TL, SL, and Section Sergeant in Baghdad. Led by example to recoup a demoralized and troubled team of soldiers. Recognized as one of the best leaders in the company on multiple occasions by Company Commander, First Sergeant, and my peers. Completed over 250 combat operations.
Aug 2004 - Jul 2005
Operation Iraqi Freedom (OIF)
Infantry TL in charge of 3 - 6 personnel; planned and led numerous team size missions without supervision; completed over 300 combat operations. Recognized at platoon, company, and battalion level as one of the best TL's in the unit.
Military Credentials
Professional Development Schools
Certifications
Additional Specialization(s)
Security Clearance
None / Expired
Academic Degrees
Academic Degrees