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Four Years US Army Security Agency, 35 years working for Information Technology Companies including Honeywell, IBM Global Service, Steag MicroTech, Kaiser Permanente, and EMC Corporation. Held the following positions throughout my career: Field Engineer, ISO9000 Auditor, ITIL Engagement Manager and Trainer, Global Engagement Manager - ITIL, Process Management,and Data Center Project Manager, Operations Manager, Regional Director, and Manager of US Service Operations.
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