Posted on May 6, 2020
Veterans Experience Live (VetXL): Survivors Together - Memorial Day Q&A with Community Partners answering questions about benefits
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The Department of Veterans Affairs and our community partners TAPS, American Gold Star Mothers, AAFMAA, Wounded Warrior Project, Travis Manion Foundation, American Red Cross, and Gold Star Wives of America will be here on May 20th at 3PM EST to answer questions.
You can ask questions to the following people:
RDML Ann Duff- Director of the Office of Survivors Assistance
SSgt Danny Devine - Executive Director of Engagement and Memorial Innovations, NCA
Maj Bonnie Carroll - President and Founder, TAPS
Mona Gunn - National President, American Gold Star Mothers
BG Michael Meese - President, AAFMAA
LTG Michael Linnington - CEO, Wounded Warrior Project
Amy Looney - Vice President, Travis Manion Foundation
Melissa Comeau - Director, American Red Cross Military and Veteran Caregiver Network
Nancy Menagh - President of Gold Star Wives of America
VA Office of Survivor Assistance-
The Office of Survivors Assistance serves as an expert resource regarding all benefits and services furnished by the VA to Survivors and Dependents of deceased Veterans and members of the Armed Forces. We can help you navigate the myriad of benefits and services available, and direct you to your best options. Additionally, we work closely with veteran service organizations, other departments, state and local veteran groups and community leaders to educate everyone about available services and benefits.
National Cemetery Administration-
NCA will commemorate Memorial Day this year with solemn wreath-laying ceremonies. All VA national cemeteries will be open Memorial Day weekend from dawn to dusk for public visitation.
Starting May 14, Veterans Legacy Memorial will permit online visitors to leave a “tribute” text at http://www.va.gov/remember
Effective, Wednesday, April 15, 2020, to ensure social distancing at the cemetery, witnessing family members have been asked to view the interment from their cars or the road very near their cars. Families may visit the gravesite in the days following the interment consistent with CDC guidelines and local travel restrictions. Click here to learn more about burial benefits and the Veterans Legacy Memorial: https://www.cem.va.gov/
TAPS-
The Tragedy Assistance Program for Survivors (TAPS) provides compassionate care and survivor support services for the families of America’s fallen military heroes. Since 1994, TAPS has offered support to more than 95,000 survivors of fallen military in the form of peer-based emotional support, grief and trauma resources, grief seminars and retreats for adults, Good Grief Camps for children, casework assistance, connections to community-based care, online and in-person support groups and a 24/7 resource and information helpline for all who have been profoundly affected by a death of a military loved one. For more information go to taps.org or call the TAPS National Military Survivor Helpline at 800.959.TAPS (8277).
American Gold Star Mothers-
American Gold Star Mothers, Inc was founded and incorporated in Washington, D.C. 92 years ago. We are a nonprofit membership organization of mothers whose children died while on active duty, died as a result of their service, or are missing in action. We have members in chapters around the country who keep alive the memory of their sons and daughters by helping veterans, active-duty military, and their families. As a service organization, we continue the service of our sons and daughters, who would have been veterans, by volunteering at VA Medical Centers in our local communities.
AAFMAA-
Established in 1879, the American Armed Forces Mutual Aid Association (AAFMAA) is the longest-standing, not-for-profit financial solutions provider supporting military and veteran families. At the heart of AAFMAA is a unique and unsurpassed level of care for our Members’ survivors. When a Member dies, an AAFMAA Survivor Assistance Services counselor assists the surviving spouse and family to get all of the benefits earned through military service and continues to assist them for the rest of their lives. Just since 9/11, AAFMAA has provided over $900 million to military families—not as a charity, but as a mutual Association—with Members helping other Members at the passing of a loved one.
Wounded Warrior Project-
Wounded Warrior Project is transforming the way America’s injured veterans are empowered, employed, and engaged in our communities. Since 2003, we’ve been tireless advocates for our nation’s finest, improving the lives of millions of warriors and their families. Warriors never pay a penny for our programs – because they paid their dues on the battlefield. Our free services in mental health, career counseling, and long-term rehabilitative care change lives. We’re committed to helping injured veterans achieve their highest ambitions. When they’re ready to start their next mission, we stand ready to serve.
Travis Manion Foundation-
Travis Manion Foundation strives to unite and strengthen communities by training, developing, and highlighting the role models that lead them. We develop programs, training opportunities, and events designed to empower veterans and families of the fallen, and then inspire them to pass on their values to the next generation and the community at large.
American Red Cross Military and Veteran Caregiver Network-
The Military and Veteran Caregiver Network (MVCN) offers peer-based support and services to connect those providing care to service members and veterans living with wounds, illnesses, injuries and/or aging. The mission of the MVCN is to provide our nation’s military and veteran caregivers of all eras with peer support to reduce isolation and increase connection, engagement, knowledge, skills and hope.
The MVCN helps caregivers of all eras and at all stages of caregiving by providing access to three peer support programs:
· Online Peer Support Community
· Peer Mentor Support Program
· Peer Support Groups (Online & Community-Based)
New Integrated Condolence Care Program - https://www.redcross.org/about-us/news-and-events/press-release/2020/red-cross-offers-virtual-care-for-families-who-have-lost-loved-o.html
Gold Star Wives of America, Inc. is a Congressionally Chartered non-profit service organization made up of Gold Star spouses of both men and women.
Formed in 1945, our membership spans all eras from WWII to current. Our spouses died while serving on active duty in the Armed Forces or from their service connected disability as a result of that service, including PTSD/suicide. Our mission is to preserve and enhance benefits for surviving US Military spouses and children;
to help or members and their children face the future with courage and determination; and to honor the memory of our military spouses who made the ultimate sacrifice.
You can ask questions to the following people:
RDML Ann Duff- Director of the Office of Survivors Assistance
SSgt Danny Devine - Executive Director of Engagement and Memorial Innovations, NCA
Maj Bonnie Carroll - President and Founder, TAPS
Mona Gunn - National President, American Gold Star Mothers
BG Michael Meese - President, AAFMAA
LTG Michael Linnington - CEO, Wounded Warrior Project
Amy Looney - Vice President, Travis Manion Foundation
Melissa Comeau - Director, American Red Cross Military and Veteran Caregiver Network
Nancy Menagh - President of Gold Star Wives of America
VA Office of Survivor Assistance-
The Office of Survivors Assistance serves as an expert resource regarding all benefits and services furnished by the VA to Survivors and Dependents of deceased Veterans and members of the Armed Forces. We can help you navigate the myriad of benefits and services available, and direct you to your best options. Additionally, we work closely with veteran service organizations, other departments, state and local veteran groups and community leaders to educate everyone about available services and benefits.
National Cemetery Administration-
NCA will commemorate Memorial Day this year with solemn wreath-laying ceremonies. All VA national cemeteries will be open Memorial Day weekend from dawn to dusk for public visitation.
Starting May 14, Veterans Legacy Memorial will permit online visitors to leave a “tribute” text at http://www.va.gov/remember
Effective, Wednesday, April 15, 2020, to ensure social distancing at the cemetery, witnessing family members have been asked to view the interment from their cars or the road very near their cars. Families may visit the gravesite in the days following the interment consistent with CDC guidelines and local travel restrictions. Click here to learn more about burial benefits and the Veterans Legacy Memorial: https://www.cem.va.gov/
TAPS-
The Tragedy Assistance Program for Survivors (TAPS) provides compassionate care and survivor support services for the families of America’s fallen military heroes. Since 1994, TAPS has offered support to more than 95,000 survivors of fallen military in the form of peer-based emotional support, grief and trauma resources, grief seminars and retreats for adults, Good Grief Camps for children, casework assistance, connections to community-based care, online and in-person support groups and a 24/7 resource and information helpline for all who have been profoundly affected by a death of a military loved one. For more information go to taps.org or call the TAPS National Military Survivor Helpline at 800.959.TAPS (8277).
American Gold Star Mothers-
American Gold Star Mothers, Inc was founded and incorporated in Washington, D.C. 92 years ago. We are a nonprofit membership organization of mothers whose children died while on active duty, died as a result of their service, or are missing in action. We have members in chapters around the country who keep alive the memory of their sons and daughters by helping veterans, active-duty military, and their families. As a service organization, we continue the service of our sons and daughters, who would have been veterans, by volunteering at VA Medical Centers in our local communities.
AAFMAA-
Established in 1879, the American Armed Forces Mutual Aid Association (AAFMAA) is the longest-standing, not-for-profit financial solutions provider supporting military and veteran families. At the heart of AAFMAA is a unique and unsurpassed level of care for our Members’ survivors. When a Member dies, an AAFMAA Survivor Assistance Services counselor assists the surviving spouse and family to get all of the benefits earned through military service and continues to assist them for the rest of their lives. Just since 9/11, AAFMAA has provided over $900 million to military families—not as a charity, but as a mutual Association—with Members helping other Members at the passing of a loved one.
Wounded Warrior Project-
Wounded Warrior Project is transforming the way America’s injured veterans are empowered, employed, and engaged in our communities. Since 2003, we’ve been tireless advocates for our nation’s finest, improving the lives of millions of warriors and their families. Warriors never pay a penny for our programs – because they paid their dues on the battlefield. Our free services in mental health, career counseling, and long-term rehabilitative care change lives. We’re committed to helping injured veterans achieve their highest ambitions. When they’re ready to start their next mission, we stand ready to serve.
Travis Manion Foundation-
Travis Manion Foundation strives to unite and strengthen communities by training, developing, and highlighting the role models that lead them. We develop programs, training opportunities, and events designed to empower veterans and families of the fallen, and then inspire them to pass on their values to the next generation and the community at large.
American Red Cross Military and Veteran Caregiver Network-
The Military and Veteran Caregiver Network (MVCN) offers peer-based support and services to connect those providing care to service members and veterans living with wounds, illnesses, injuries and/or aging. The mission of the MVCN is to provide our nation’s military and veteran caregivers of all eras with peer support to reduce isolation and increase connection, engagement, knowledge, skills and hope.
The MVCN helps caregivers of all eras and at all stages of caregiving by providing access to three peer support programs:
· Online Peer Support Community
· Peer Mentor Support Program
· Peer Support Groups (Online & Community-Based)
New Integrated Condolence Care Program - https://www.redcross.org/about-us/news-and-events/press-release/2020/red-cross-offers-virtual-care-for-families-who-have-lost-loved-o.html
Gold Star Wives of America, Inc. is a Congressionally Chartered non-profit service organization made up of Gold Star spouses of both men and women.
Formed in 1945, our membership spans all eras from WWII to current. Our spouses died while serving on active duty in the Armed Forces or from their service connected disability as a result of that service, including PTSD/suicide. Our mission is to preserve and enhance benefits for surviving US Military spouses and children;
to help or members and their children face the future with courage and determination; and to honor the memory of our military spouses who made the ultimate sacrifice.
Posted >1 y ago
Responses: 106
This is an incredible group of leaders to have join us on RallyPoint for a Q&A. Thanks so much for giving us your time. I have a question relevant to all of your organizations as we approach Memorial Day: what is the most important benefit that you provide to the survivors of those service members and Veterans we've lost?
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Maj Bonnie Carroll
Audrey Krones - Hello Audrey, I am so sorry for the loss of your precious husband. TAPS is grateful for his service to our great country and your service and sacrifice. Please call TAPS 24/7 at 800.959.TAPS(8277) and our Casework team can offer support navigating benefits. The Department of Veterans Affairs offers a number of benefits to eligible surviving spouses and children. For example, Dependency and Indemnity Compensation (DIC) is a tax-free monetary benefit paid to eligible survivors of service members and veterans whose death resulted from a service related injury or illness. The Survivor Pension is a tax-free monetary benefit payable to a low-income, un-remarried spouse and.or unmarried dependent child of a deceased veteran with wartime service. TAPS Casework provides support in navigating survivor benefits by leveraging partnerships with organizations like the Department of Veterans Affairs. Please call us at 800.959.TAPS (8277) or e-mail [login to see] . We are here for you. With care, Bonnie Carroll
Maj Bonnie Carroll
Sandy Linden - Dear Sandy, TAPS is the national non-profit organization providing 24/7 comfort, care and resources to all those grieving the death of a military loved one. For TAPS we welcome all survivors regardless of how or where their loved one died. What matters is that our military loved ones lived and served. As the national home for all those grieving the death of a loved one, TAPS welcomes survivors from all eras of service. Please connect with us 24/7 at 800.959.TAPS (8277) or TAPS.org. We are here for all. With care and support, Bonnie Carroll
Maj Bonnie Carroll
Mrs Darryl Coleman - Dear Mrs. Coleman, We are so sorry to hear of the loss of your precious Ronnie. We are grateful for the life and service of your father, a Lt Col in the United States Air Force. TAPS is the national non-profit organization providing 24/7 comfort, care and resources to all those grieving the death of a military loved one. We know life is hard now, and TAPS is here 24/7 at 800.959.TAPS (8277) to offer our care and compassion. We are here for you. With care and support, Bonnie Carroll
Maj Bonnie Carroll
SP6 Gerald Dombecki - Dear SP6 Dombecki, Thank you for your service to our great nation and your continued service to support fellow veterans and their families! Sending gratitude and support, Bonnie Carroll
It is wonderful to see this tremendous group of leaders and dear friends coming together to discuss this important topic. Can you share with us some key elements of the customer service experience that a survivor can expect when they engage with your organization? Thank you for your leadership in all that you do for our Veteran community.
Maj Bonnie Carroll
Sandy Linden - Dear Ms. Linden, Thank you for your question. TAPS provides comfort, care and resources to all those grieving the death of a military loved one. TAPS is ready 24/7 to support all survivors regardless of how or where their loved one died. With TAPS all survivors for all eras of service are welcome. Please know our 24/7 National Military Survivor Helpline is always available toll-free with loving support and resources at 800.959.TAPS(8277).
RDML Ann Duff
Thank you Sir for your question and for your long service to the nation in both the public and private sectors. Although a very small office within VA, we make an effort to personally answer every contact -- email, phone, or in person -- with empathy and compassion. If we do not know the answer -- it can happen from time to time -- we acknowledge this, find the answer and get the information back to the individual with the question.
SSgt Danny Devine
Secretary Bob -- hope you are well .. you may recall your earlier and support for the Veterans Legacy Program and now the Veterans Legacy Memorial Platform. we in NCA hope you take a moment to look thru and post a Tribute on the VLM. we see this technology as our answer to the question: How does NCA improve on the 97% ACSI scoring last cycle. the virtual memorialization enables far-away family members or those without the ability to travel the opportunity to participate on their Veteran's page.
SSgt Danny Devine
Thank you for the question, Secretary Bob. At VA's National Cemetery Administration, we are pleased to offer the survivor community an opportunity to have a voice in how their loved one is memorialized. Each of the 3.8M servicemembers and Veterans interred in a VA National Cemetery has their own individual memorial page at the Veterans Legacy Memorial site, where tributes and memories can be posted and shared. https://www.va.gov/remember
Maj Bonnie Carroll
Dear CW5 Cardwell, thank you for your comment and your service to our great nation!
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