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Responses: 10
SGT Robert R.
5
5
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Thank you for communicating this information. Communication is key!
(5)
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SGT David A. 'Cowboy' Groth
5
5
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Thank you for the news share.
(5)
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MAJ Ken Landgren
3
3
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I want to know how private practices coordinate with the VA in regards to pertinent information.
(3)
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MAJ Ken Landgren
MAJ Ken Landgren
>1 y
Throughout my army career I have experienced less than acceptable customer service. It would piss me off to no end that their job and focus was to help me. I made the fortunate decision to go armor early in my career. It gave me a great tactical perspective to include getting in the mud with my troops. React to contact, find cover and concealment, then plan on maneuvering towards the enemy. I could empathize with them. When I took over a Finance Company I rallied the soldiers in the office and told them we are here to provide world class service to the soldiers. Some of them would not come home, and I can proudly say we treated all our customers with respect and tried hard to accommodate their needs. I was so damn proud of them.
(2)
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(0)
PO3 Donald Murphy
PO3 Donald Murphy
>1 y
MAJ Ken Landgren - Wish you were in charge of the VA. I've only had one thing hassle free from them and thats been the home loan. Everything else has been a nightmare.
(1)
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SGT Debra Jahnel
SGT Debra Jahnel
>1 y
I know that my outside MDs had my records, but 2 months gone & their records are not reflected in my VA records. This applies to both a physician I saw & paid with Medicare/TriCare For Life as well as a VA referral through CHOICE.
(1)
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SGT Debra Jahnel
SGT Debra Jahnel
>1 y
SGT Joseph Cabra Took 24 hours to get prescription meds refilled while traveling (had to transfer my patient status from Asheville VA to Baltimore VA and then transfer back) but in a little site in Yuma, their emergency room had access to my records immediately.
(1)
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