What advice do you have for someone who has missing medical records and awards documentation?

I want to preface everything by saying I’m working on these issues locally through my own channels, however I figured if someone else has gone through either process of obtaining medical records or old awards (trivial stuff never given in my units like promotion orders/good conduct medals etc.) I’d love to hear anyone’s experience and advice in the matter.

First and least important is simply what you do when missing things for SFC board that are from long ago. My promotion orders and good conduct medals were never something my unit printed. They just said good job on making the list and promoted you and GCMs just appeared on ERBs, which not having it in records is obviously a problem for the board.

Then there is the mess that is medical record. I just looked on patient portal and almost none of my history is there. While some things I can probably request locally, has anyone had to deal with these issues? I have about 8 years of records just none-existent and a lot of pretty serious issues too.

Like I said, I’m working it as best I can but any advice would be great.