Posted on Feb 11, 2014
SGT Ben Keen
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Va
So this should be good...

All all the heat that the VA is getting over the back log of claims and slow college payments, I'm just wondering if anyone has a good experience story they can share.  It can be anything from the benefits side to the health care side.

Was the good experience you had the result of the VA or because one of the employees went out of his/her way to make sure you got squared away?
Posted in these groups: Military civilian 600x338 Transition
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Responses: 7
SFC Mark Merino
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SGT Ben Keen My case manager is great, but has 2x the people she is supposed to have. The OIF/OEF/OND clinic here in Phoenix is severely understaffed. We still don't have a neurosurgeon and my case manager burns the midnight oil (when she can look into just my problems) to find a way to get me my surgery. There are great people in the trenches. I think they are over-managed and mismanaged. If I were King....I'd cut back on the mid-level bosses and get more workers in the trenches. Just my .02
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PO2 Charles Engelberger
PO2 Charles Engelberger
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I have been Using The VA In Gainesville, Florida For 14 Years Full Time, Am Very Satisfied After Going Through Heart Attacks, Installation Of pacemaker & Other Problems. This Is An Excellent Hospital....My Clinic Is In The Villages, Florida & Do Excellent Work For US Servicemen...
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SPC Michael Hunt
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Well, for my experience, the VA has been a life saver.  There's nothing like the validation I felt when that packet came in the mail affirming that my benefits would kick in. At the time the PTSD had taken everything from me and I was broke, alone and homeless. It's like the VA reached out and scooped me up and said "Don't worry Soldier we'll take care of you." Don't get me wrong, it is not all peaches and cream. There's times when I scratch my head and say "huh?". I don't know how it all works, it just does.
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1SG Brigade Security Manager
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SGT Keen,<div><br></div><div>After returning from an OEF deployment the VA offered a pain relief class for 10 day at a VA hospital in Tampa my command thought I should attend and I think it saved my life for the lessons I learned there.</div><div>V/R</div><div>1SG Haro</div>
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