Posted on Dec 9, 2019
CPT Company Commander
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Recently, I have had a lot of trouble logging into my Enterprise Email via my personal computer. I've cleared the browser history, deleted temp files, checked security boxes and I still get the "Your Session Could Not Be Established" screen. Any idea what's going on?
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LTC Program Manager
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This screen is the devil.
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MSG Gary Eckert
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It is probably a certificate issue either because you received a new ID card with a new certificate that the existing tunnel does not recognize or your Enterprise Email has transitioned to you PIV certificate and the connection still has your ID certificate. In either case, if you start a new session and select the correct certificate you should be good.
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