Posted on Apr 11, 2023
‘I got catfished by a sandwich’: Virtual kitchens boom on delivery apps
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Some restaurants on ordering apps may not be in compliance with local health code or using multiple listings to fool customers.
‘I got catfished by a sandwich’: Virtual kitchens boom on delivery apps
Posted from nbcnews.com
Restaurants
Scam
Business
Posted >1 y ago
Responses: 2
This would be my main issue and concern - "From Benson’s perspective, there are other issues with virtual restaurants: “Do they have their own kitchen ratings, health ratings?”
His concern is not unwarranted: An address on Hudson Street in Manhattan is associated with nine different virtual restaurants, including Baozilla NYC and Chopped Cheese Factory, but searches on the New York City Department of Health and Mental Hygiene’s website for all nine restaurants at that address returned zero results.
Since a dozen different virtual kitchen can be 'fronts' for the same physical Kitchen that produces the food (all it takes is a webpage and ordering mechanism to "create a new restaurant", this absolutely can be a concern.
His concern is not unwarranted: An address on Hudson Street in Manhattan is associated with nine different virtual restaurants, including Baozilla NYC and Chopped Cheese Factory, but searches on the New York City Department of Health and Mental Hygiene’s website for all nine restaurants at that address returned zero results.
Since a dozen different virtual kitchen can be 'fronts' for the same physical Kitchen that produces the food (all it takes is a webpage and ordering mechanism to "create a new restaurant", this absolutely can be a concern.
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LTC Eugene Chu
Be careful where you order from. Instead of a small mom-and-pop restaurant, it may be from a corporate store. Virtual restaurant may not be clean.
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