Posted on Feb 8, 2023
Can AI help increase expression of empathy?
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These days, someone seeking mental health support can find a variety of online communities to talk through what they’re feeling.
In these communities, peers are usually responding, and empathy is key.
But that’s a skill that can be tough to learn and finding the right words in the moment isn’t always easy.
Enter Artificial Intelligence technology, or AI.
A team led by University of Washington researchers studied whether AI can help peer supporters interacting on text-based online platforms respond with more empathy.
They developed an AI system to give peer supporters real-time feedback, like an editor looking over your shoulder while you type a message.
In these communities, peers are usually responding, and empathy is key.
But that’s a skill that can be tough to learn and finding the right words in the moment isn’t always easy.
Enter Artificial Intelligence technology, or AI.
A team led by University of Washington researchers studied whether AI can help peer supporters interacting on text-based online platforms respond with more empathy.
They developed an AI system to give peer supporters real-time feedback, like an editor looking over your shoulder while you type a message.
Can AI help increase expression of empathy?
Posted from kuow.orgPosted in these groups: 
Mental Health
Artificial Intelligence (AI)
University of Washington
Research
Mental Health Artificial Intelligence (AI) University of Washington Research
Posted 2 y ago
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This is a tricky one, one quote from study; “While fully replacing humans with AI for empathic care has previously drawn scepticism [sic] from psychotherapists, our results suggest that it is feasible to empower untrained peer supporters with appropriate AI-assisted technologies in relatively lower-risk settings, such as peer-to-peer support,” the study states. I've seen some strange responses coming out of AI. We'll have to be careful with it.
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So empathy will go the way of spelling and grammar? So many people cannot construct grammatically correct sentences because they have come to rely on a word processor to fix that and their spelling. They never really learned it because they didn’t have to. Seems a slippery slope to me. Technology has already made people pretty lazy.
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Really? Authentic empathy or contrived unauthentic solicitous platitudes of empathy coached by A.I.? Not UW at it's finest, imo, where there are seemingly endless issues about "all kinds of ethical quandaries" that would not be issues or legal problems if common sense was applied and shortcuts avoided.
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