A Massachusetts couple, who was harassed by eBay employees for months, have spoken out about the fear they lived with in their own home amid a wave of attacks.
The harassment first started for Natick resident David Steiner and his wife, Ina, after their fence was tagged with the word “Fidomaster”. The name corresponded with a consistent commenter on the couple’s ecommerce newsletter, EcommerceBytes.
EcommerceBytes was created in 1999 amid the boom of people turning to eBay to buy and sell items. At first, the newsletter acted like a guide for the public on best practices when selling through the site. But as eBay changed over the years, the newsletter became more critical of business moves and practices of the company.
“Fidomaster” was a commenter particularly critical of the ecommerce site, the couple told the Boston Globe.