SGM Mikel Dawson 8161054 <div class="images-v2-count-0"></div>It is great the VA is doing something. I just wish the VA would do something about their locking me out of checking on my claims and such. Ever since the new security login wis set in place, I am locked out as the DMDC LOGIN will not accept international phone number. I live in Denmark and am now unable to access my account. <br />I made the 800 call, which is not free from here, sat on hold for an hour before talking to a human. The lady I talked with was very good. She tried and tried to get the system to accept my number but no go. I was then transferred to her supervisor who then informed me their new system would only accept a few selected international numbers, mine was not included. She then told me they knew the system was flawed when they put it into action. I could get a Google number (Google number does not support Denmark, NG), or I could buy a Skype number. I asked her why should I provide a band-aid for their broken system? I then told her I retired as a SGM from the Army and money was not the issue. The issue is their broken system. What about the lower enlisted guy who didn&#39;t retire who doesn&#39;t have that much money, why should he be forced to band-aid their system? I then informed her if I had done my job as a SGM the way they are doing their job, I would have had my ass handed to me, probably demoted and given the boot. I then proceeded to tell her I was going to start a Congressional Investigation. She now backed up and ask who I was going to name ? I told her I have your name, your supervisor&#39;s name and these calls are recorded so just wait and find out. <br />Just so you know. Yes I know there are several choices to login - I have tried them all. All of them end up coming back to the DMDC verification using my telephone number which they will not support. Believe me, I have tried all the options available, none work. <br />Get this, I can log in to the Social Security site, check my account after they started their new double security login. I can login to a site in Idaho and order my new Idaho driver&#39;s license, but not the VA site. WHY? Yes all systems are different, so the supervisor at DMDC told me, to which I told her their system was wrong, bad and flawed. <br />I am hoping the VA is following this site, looking at posts and not just posting stuff here to make us think they care. Yes the VA does a fairly good job, but to not think about OCONUS VETS, is a FUBAR. I challenge anyone from the VA to get in gear, make the DMDC get their login squared away so us OCONUS vets are not left out. 2023-03-02T22:22:20-05:00 SGM Mikel Dawson 8161054

<div class="images-v2-count-0"></div>It is great the VA is doing something. I just wish the VA would do something about their locking me out of checking on my claims and such. Ever since the new security login wis set in place, I am locked out as the DMDC LOGIN will not accept international phone number. I live in Denmark and am now unable to access my account. <br />I made the 800 call, which is not free from here, sat on hold for an hour before talking to a human. The lady I talked with was very good. She tried and tried to get the system to accept my number but no go. I was then transferred to her supervisor who then informed me their new system would only accept a few selected international numbers, mine was not included. She then told me they knew the system was flawed when they put it into action. I could get a Google number (Google number does not support Denmark, NG), or I could buy a Skype number. I asked her why should I provide a band-aid for their broken system? I then told her I retired as a SGM from the Army and money was not the issue. The issue is their broken system. What about the lower enlisted guy who didn&#39;t retire who doesn&#39;t have that much money, why should he be forced to band-aid their system? I then informed her if I had done my job as a SGM the way they are doing their job, I would have had my ass handed to me, probably demoted and given the boot. I then proceeded to tell her I was going to start a Congressional Investigation. She now backed up and ask who I was going to name ? I told her I have your name, your supervisor&#39;s name and these calls are recorded so just wait and find out. <br />Just so you know. Yes I know there are several choices to login - I have tried them all. All of them end up coming back to the DMDC verification using my telephone number which they will not support. Believe me, I have tried all the options available, none work. <br />Get this, I can log in to the Social Security site, check my account after they started their new double security login. I can login to a site in Idaho and order my new Idaho driver&#39;s license, but not the VA site. WHY? Yes all systems are different, so the supervisor at DMDC told me, to which I told her their system was wrong, bad and flawed. <br />I am hoping the VA is following this site, looking at posts and not just posting stuff here to make us think they care. Yes the VA does a fairly good job, but to not think about OCONUS VETS, is a FUBAR. I challenge anyone from the VA to get in gear, make the DMDC get their login squared away so us OCONUS vets are not left out.

2023-03-02T22:22:20-05:00 2023-03-02T22:22:20-05:00 SGM Mikel Dawson 8161539

<div class="images-v2-count-0"></div>This didn&#39;t post. Here is the link to the Chairman of the Senate Veterans Affairs Committee. Give him a write: <a target="_blank" href="https://www.veterans.senate.gov/chairman">https://www.veterans.senate.gov/chairman</a> <div class="pta-link-card answers-template-image type-default"> <div class="pta-link-card-picture"> </div> <div class="pta-link-card-content"> <p class="pta-link-card-title"> <a target="blank" href="https://www.veterans.senate.gov/chairman">Chairman</a> </p> <p class="pta-link-card-description"></p> </div> <div class="clearfix"></div> </div>

2023-03-03T07:12:40-05:00 2023-03-03T07:12:40-05:00 COL Randall C. 8161559

<div class="images-v2-count-0"></div><a class="dark-link bold-link" role="profile-hover" data-qtip-container="body" data-id="392324" data-source-page-controller="question_response_contents" href="/profiles/392324-sgm-mikel-dawson">SGM Mikel Dawson</a> did you check out Sonetel? I know it&#39;s not a free solution (runs a couple of dollars a month), but as I mentioned before, everything on their website states that it WILL forward calls to numbers in Denmark.<br /><br />Is it a perfect solution? No. But at least it seems to be a viable workaround that even PFC Snuffy can use until DMDC gets their act together.

2023-03-03T07:31:55-05:00 2023-03-03T07:31:55-05:00 CPT Lawrence Cable 8161815

<div class="images-v2-count-0"></div>I access VA with Real ID, which works with SSA also. Have you tried that route?

2023-03-03T10:39:47-05:00 2023-03-03T10:39:47-05:00 MSG Thomas Currie 8162180

<div class="images-v2-count-0"></div>Wow! What a shock! The VA actually adopted a system that doesn&#39;t work for less than 1% of veterans! Guess what, Sergeant Major? Most of their systems don&#39;t work for far more people. In fact, many of their systems just plain don&#39;t work at all.<br /><br />I&#39;m sure you felt better blasting the nice lady who tried to help you and her supervisor, but neither of them had anything to do with creating the problem and there is absolutely nothing that either of them can do to solve it.

2023-03-03T15:00:08-05:00 2023-03-03T15:00:08-05:00 CSM Private RallyPoint Member 8164825

<div class="images-v2-count-0"></div>They have an app for that.

2023-03-05T12:14:44-05:00 2023-03-05T12:14:44-05:00 SFC Paul Jowers 8338781

<div class="images-v2-count-0"></div>I agree 100%!!

2023-06-23T03:10:05-04:00 2023-06-23T03:10:05-04:00 2023-03-02T22:22:20-05:00