SPC Private RallyPoint Member4914865<div class="images-v2-count-0"></div>I have been waiting for my bonus, I've called DFAS twice & today they said there's no record of a bonus for my social security number & told me to call USPFO and file a CMS case. Can someone explain this to me please? Or help me?What is a CMS case with USPFO?2019-08-14T09:56:02-04:00SPC Private RallyPoint Member4914865<div class="images-v2-count-0"></div>I have been waiting for my bonus, I've called DFAS twice & today they said there's no record of a bonus for my social security number & told me to call USPFO and file a CMS case. Can someone explain this to me please? Or help me?What is a CMS case with USPFO?2019-08-14T09:56:02-04:002019-08-14T09:56:02-04:00SFC Michael D.4914938<div class="images-v2-count-0"></div><a target="_blank" href="https://www.jber.jb.mil/Portals/144/Services-Resources/personnel/commanderstools/CommandersTools-Case-Management-System-(CMS)-Guide.pdf">https://www.jber.jb.mil/Portals/144/Services-Resources/personnel/commanderstools/CommandersTools-Case-Management-System-(CMS)-Guide.pdf</a> <div class="pta-link-card answers-template-image type-default">
<div class="pta-link-card-picture">
</div>
<div class="pta-link-card-content">
<p class="pta-link-card-title">
<a target="blank" href="https://www.jber.jb.mil/Portals/144/Services-Resources/personnel/commanderstools/CommandersTools-Case-Management-System-(CMS)-Guide.pdf">CommandersTools-Case-Management-System-(CMS)-Guide.pdf</a>
</p>
<p class="pta-link-card-description">a~ÆPÆê8ja¶gâP91É`ÜÆú3q2sØCz¿=9þÃHwd6v-IÊU)Ë-hª;r}Û*.wáÑa3!á3;ñVO8q\ Å&6ê4ñ¿ ~^RÁXUK8 ÅùÒkMâoXëvN/)QXï)x üt;§Á4Èþ ó;^F\béRqõ _hªI"ª"ääÖL|ÒèÏÜ'Þ6NèVê*,5jªëk[rÁfé"/=§:1Õß[\v2åvßvÇj(úzÚ6¡ce4ï9k Ëm8={3è~ÆjÌÀÁmGhÅA/àYñ?À$dT0k Ù¿'"«ýJÖ Kíãå / l#öïæk«0ÁýX`ºKÈWÂÕ20¿È dz:\_A4µçÓrîÂ/OC)åaªÿ§Ôâö#þþ 0 æp4 endstream endobj 1776 0 obj stream HlTKsÚ0ó+t:Ø#`cBÆ26øäq 3 ñ¿ï~«iµïýö¡j6q2ITuRVEIÒõvðµIô»Iõ«é=Ñ:2ìÌX7s UGËÄo0qj6HØ&ä¿jÈ3Â%Ã(ÂÜu Z Ì~@@uäøP«ûàÄ2Nr+z1...</p>
</div>
<div class="clearfix"></div>
</div>
Response by SFC Michael D. made Aug 14 at 2019 10:15 AM2019-08-14T10:15:08-04:002019-08-14T10:15:08-04:00SFC Private RallyPoint Member4915188<div class="images-v2-count-0"></div>Sometimes reenlistment bonuses take a while. A month at the minimum, sometimes longer. DFAS NEVER has a record of your bonus until after they've paid it, so it's always pointless to call. Never call DFAS about any bonus, they're always more clueless about your stuff than you are. Remember they're dealing with 6 different agencies, so they aren't smart on Army specific issues. Your career counselor does the CMS case if one is required.Response by SFC Private RallyPoint Member made Aug 14 at 2019 11:46 AM2019-08-14T11:46:46-04:002019-08-14T11:46:46-04:001SG Private RallyPoint Member4915534<div class="images-v2-count-0"></div>Bonus Payments are a transaction that it is initiated by the local Finance Office through the Case Management System (CMS). You should visit the Finance Office with your enlistment contract and the certificates of completion of the training you got the bonus for.Response by 1SG Private RallyPoint Member made Aug 14 at 2019 1:09 PM2019-08-14T13:09:27-04:002019-08-14T13:09:27-04:001SG Private RallyPoint Member4915544<div class="images-v2-count-0"></div>I must add that the Career Counselor is responsible to initiate the case, if the bonus is for a reenlistment option!Response by 1SG Private RallyPoint Member made Aug 14 at 2019 1:11 PM2019-08-14T13:11:32-04:002019-08-14T13:11:32-04:00PV2 Private RallyPoint Member5231618<div class="images-v2-count-0"></div>did yout bonus situation get resolved?Response by PV2 Private RallyPoint Member made Nov 13 at 2019 10:59 AM2019-11-13T10:59:25-05:002019-11-13T10:59:25-05:00SGT Private RallyPoint Member6703972<div class="images-v2-count-0"></div>Dang did you made sure it is on your contract?Response by SGT Private RallyPoint Member made Jan 29 at 2021 5:03 PM2021-01-29T17:03:36-05:002021-01-29T17:03:36-05:002019-08-14T09:56:02-04:00