What can I do when I am told 'not found' when requesting my DD214?

PFC Tuan Trang — Sun, 17 May 2015 12:43:34 -0400

Well, since i lost my dd214, i try to request from the national archives, they sent me most of paper but no dd214, they told me they coudn't find it due to my service.

Response by CPO Joseph Grant made May 17 at 2015 12:44 PM

CPO Joseph Grant — Sun, 17 May 2015 12:44:17 -0400

That happened with my wife's late husband. She went through the Pentagon and got a letter in lieu of the DD-214.

Response by Sgt Aaron Kennedy, MS made May 17 at 2015 1:01 PM

Sgt Aaron Kennedy, MS — Sun, 17 May 2015 13:01:44 -0400

Try logging into EBenefits, and seeing if it recognizes you. You may be able to get a "Statement of service." From there, you can use that to hit the National Archives again, or try the Service & Base that discharged you. They used to hold records for 3~ years. You may be able to get the microfiche variant, and they can reconstruct from there?

Response by 1SG Private RallyPoint Member made May 17 at 2015 3:03 PM

1SG Private RallyPoint Member — Sun, 17 May 2015 15:03:44 -0400

Your DD214 goes several places when you are discharged. Try the VA and your old unit. Both should have received an original copy.

Response by Cpl Patrick Reade made May 17 at 2015 4:46 PM

Cpl Patrick Reade — Sun, 17 May 2015 16:46:13 -0400

If you call your selective service website (for marines it's mol) they should be able to fax you a copy

Response by PO1 John Miller made May 17 at 2015 8:54 PM

PO1 John Miller — Sun, 17 May 2015 20:54:04 -0400

According to your profile it says you're active duty. If you're still on terminal leave and technically still in the Army it is quite possible that your DD214 has not yet been sent to the National Archives or they have not processed it yet.

Response by SFC Private RallyPoint Member made May 17 at 2015 10:41 PM

SFC Private RallyPoint Member — Sun, 17 May 2015 22:41:44 -0400

Be careful about putting DD214 on public record as they may contain your social security number

Response by Pvt Kenneth Mayberry made Jun 30 at 2015 9:10 AM

Pvt Kenneth Mayberry — Tue, 30 Jun 2015 09:10:15 -0400

Trying to get my DD214 and so I can get some help for my Doctors.

Response by PVT Private RallyPoint Member made Aug 13 at 2018 1:57 PM

PVT Private RallyPoint Member — Mon, 13 Aug 2018 13:57:11 -0400

I had the same issue and contacted the state record office for national guard and they found me immediately. I was told my papers would be sent to me the next day.