PayPal's credit deception exposes a larger problem. Do you pay attention to user agreements & terms and conditions?

2015-05-22T04:48:23-04:00

The online payment company reportedly enrolled customers in its credit service without their knowledge and even hit some with fees when a missed payment was its own website's fault, according to government accusations.

The financial flap also highlights the potential for companies to take advantage of online consumers, who often swipe through or skip over user agreements and terms and conditions in their hurry to access a game or service.

"We are so used to clicking through a notification online that we might not notice the details," says Gil Luria, a managing director for research with WedBush Securities.

http://www.msn.com/en-us/news/technology/paypal-credit-deception-exposes-a-larger-problem/ar-BBk5K3Q

PayPal Credit Deception Exposes a Larger Problem

The government expects Web companies to get more user consent.

Response by MAJ Robert (Bob) Petrarca made May 22 at 2015 6:56 AM

2015-05-22T06:56:47-04:00

I've used PayPal for years with no issues. I was enrolled in Bill Me Later which became their credit program prior to the merge and other than the agreement update when that happened have had no unsolicited enrollments.

Response by Maj Private RallyPoint Member made May 22 at 2015 7:32 AM

2015-05-22T07:32:47-04:00

While I'm just as guilty as everyone else, the fact that we don't read user agreements is not magically the service provider's responsibility, IMHO. Now, should the agreements be more..."readable"? Absolutely, but I fear that defining what is sufficiently "readable" is extremely subjective/arbitrary, and as such should not be defined by the heavy hand of the Law.

Response by MSgt Private RallyPoint Member made May 22 at 2015 8:10 AM

2015-05-22T08:10:45-04:00

EULAs are like directions.......you only read them if something goes wrong or is not working.

Response by Maj Private RallyPoint Member made May 22 at 2015 8:35 AM

2015-05-22T08:35:48-04:00

Memories of the South Park "HumancentiPad" episode are coming to me, ahahahaha

It's not just relevant, it's basically the exact same situation, but hilarious hahaha

http://www.hulu.com/watch/249969

South Park: HumancentiPad

Kyle is intimately involved in the development of a revolutionary new product called HumancentiPad.

Response by MSgt Manuel Diaz made May 22 at 2015 9:15 AM

2015-05-22T09:15:12-04:00

I think they are over protective and should be written in layman's terms for people to understand, and the less people agreed the company would be forced to be more acceptable to both parties

Response by CPO James Worobe made May 28 at 2015 5:56 PM

2015-05-28T17:56:07-04:00

I'm supposed to be a professional. I tell my clients that they should read and understand anything they are asked to sign, but still... I'm a guy. I don't ask for directions when I'm lost and I very seldom read the instructions when I'm doing a project. The user agreements on web pages are intentionally long winded in small, compact font designed specifically to discourage people from reading them

Response by Jane Harvester made Nov 25 at 2024 9:22 AM

2024-11-25T09:22:47-05:00

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