TSgt Lee Parham6057947<div class="images-v2-count-0"></div>No follow up on complaints, terrible customer service, will not return calls for complaints.Is there a way file a complaint to a higher authority on the Patient Advocates at the North Las Vegas, Nevada VA?2020-06-30T14:34:54-04:00TSgt Lee Parham6057947<div class="images-v2-count-0"></div>No follow up on complaints, terrible customer service, will not return calls for complaints.Is there a way file a complaint to a higher authority on the Patient Advocates at the North Las Vegas, Nevada VA?2020-06-30T14:34:54-04:002020-06-30T14:34:54-04:00SGT Lenise Hamilton6059553<div class="images-v2-count-0"></div>Hi TSgt Parham,<br /><br />Yes! there is, get the name of the Director at that VA. and email him your concerns, this will definitely put the Patient Advocates on notice. If there is something wrong within the pipeline it needs to be reported so that it can be corrected. This is the only way, trust me it works, I've done it before, and guess what! it had everyone hopping around like jumping beans through the pipe-lines. <br /> <br />Example: [login to see] this is how it should be addressed to the Director. This was just an <br />example on how to send an email to them. You will need to get there full name okay! Good Luck! <br />This will work for you, I guarantee it...Response by SGT Lenise Hamilton made Jun 30 at 2020 9:38 PM2020-06-30T21:38:03-04:002020-06-30T21:38:03-04:002020-06-30T14:34:54-04:00