CSM David Heidke 1107939 <div class="images-v2-count-0"></div>I&#39;m kind of at my wits end. <br /><br />The Army gives me a laptop that is so secure that it doesn&#39;t work half the time. <br /><br />The install new software which slows the network down to a crawl. Check. Gotta have updated software. <br /><br />They need to install bit locker, because we need to keep your information safe. Ok. Great I get it OPSEC. Turn it on without any notice 5 minutes before my BN Command and Staff call. Ok. Minor inconvenience. <br /><br />They need to upgrade the software, but they can&#39;t just &quot;upgrade&quot; they have to reformat my computer... Uhh. Ok Check. <br /><br />Download the same software that you got just before they decided to reimage your computer... really?!<br /><br />Download some patches and blow up bitlocker? Ok. Call the help desk get the 486 digit recovery code. Ok. <br /><br />Shut off your access because you didn&#39;t take the information assurance training. Ugh. i gues that&#39;s my fault. But how about just making us sign something instead of two hours of the same thing we&#39;ve done for the last four years or let us test out before we take the training. I&#39;ve been in IT for 25 years and I&#39;ve owned a computer since I was 12. I know how to safeguard data. Please. Just have mercy. <br /><br />Push more updates that bust bitlocker. Ok I&#39;ll call and wait for an hour for the help desk to get a new recovery key.<br /><br />Two days later. Bitlocker breaks again. Hmmm. The recording says &quot;due to a problem with bit locker, we recommend you don&#39;t shut down your computer. Really?! It&#39;s a laptop, what am I supposed to leave it here? Not a good solution. An hour on the phone again with the help desk for another key. <br /><br />Now I&#39;m at a training workshop and bitlocker is dead again. <br /><br />Who pushes these updates?! Are they not tested before they are pushed? When do you decide that the model doesn&#39;t work?<br /><br />Thanks for listening... I doubt anything will change. Someone got an OER bullet for introducing bitlocker. Congratulations. I&#39;d rather hand write NCOERs than deal with this blasted computer. Is there a CSM at USARC G6 who I can vent to?! 2015-11-14T08:49:10-05:00 CSM David Heidke 1107939 <div class="images-v2-count-0"></div>I&#39;m kind of at my wits end. <br /><br />The Army gives me a laptop that is so secure that it doesn&#39;t work half the time. <br /><br />The install new software which slows the network down to a crawl. Check. Gotta have updated software. <br /><br />They need to install bit locker, because we need to keep your information safe. Ok. Great I get it OPSEC. Turn it on without any notice 5 minutes before my BN Command and Staff call. Ok. Minor inconvenience. <br /><br />They need to upgrade the software, but they can&#39;t just &quot;upgrade&quot; they have to reformat my computer... Uhh. Ok Check. <br /><br />Download the same software that you got just before they decided to reimage your computer... really?!<br /><br />Download some patches and blow up bitlocker? Ok. Call the help desk get the 486 digit recovery code. Ok. <br /><br />Shut off your access because you didn&#39;t take the information assurance training. Ugh. i gues that&#39;s my fault. But how about just making us sign something instead of two hours of the same thing we&#39;ve done for the last four years or let us test out before we take the training. I&#39;ve been in IT for 25 years and I&#39;ve owned a computer since I was 12. I know how to safeguard data. Please. Just have mercy. <br /><br />Push more updates that bust bitlocker. Ok I&#39;ll call and wait for an hour for the help desk to get a new recovery key.<br /><br />Two days later. Bitlocker breaks again. Hmmm. The recording says &quot;due to a problem with bit locker, we recommend you don&#39;t shut down your computer. Really?! It&#39;s a laptop, what am I supposed to leave it here? Not a good solution. An hour on the phone again with the help desk for another key. <br /><br />Now I&#39;m at a training workshop and bitlocker is dead again. <br /><br />Who pushes these updates?! Are they not tested before they are pushed? When do you decide that the model doesn&#39;t work?<br /><br />Thanks for listening... I doubt anything will change. Someone got an OER bullet for introducing bitlocker. Congratulations. I&#39;d rather hand write NCOERs than deal with this blasted computer. Is there a CSM at USARC G6 who I can vent to?! 2015-11-14T08:49:10-05:00 2015-11-14T08:49:10-05:00 1stSgt Private RallyPoint Member 1107941 <div class="images-v2-count-0"></div>That sounds like a pain in the ass. THey won't give a seperate for UNCLAS or is everything classified? Response by 1stSgt Private RallyPoint Member made Nov 14 at 2015 8:54 AM 2015-11-14T08:54:11-05:00 2015-11-14T08:54:11-05:00 SGM Erik Marquez 1107942 <div class="images-v2-count-0"></div>I feel your pain CSM,,,and as I told the G6 when I was the 1st CAV G3 SGM.... Get used to it, if it works you're just doing your job, if I can't talk to space on three devices at will you're a failure, there is no middle ground. But that is the job you signed up for.....now why can't I talk?<br /><br />A GREAT G6 is an awesome thing and a rarity.. Response by SGM Erik Marquez made Nov 14 at 2015 8:54 AM 2015-11-14T08:54:45-05:00 2015-11-14T08:54:45-05:00 SFC Private RallyPoint Member 1107944 <div class="images-v2-count-0"></div>I agree the computers on "the" network are loosing their productivity due to all the huddles users have to go through to use them. I am concerned inexperienced users in a moment on inconvenience may default to a privately owned computer to bypass the speed bumps which is not what anyone needs to do for security reasons. Response by SFC Private RallyPoint Member made Nov 14 at 2015 8:56 AM 2015-11-14T08:56:47-05:00 2015-11-14T08:56:47-05:00 MAJ Bryan Zeski 1107954 <div class="images-v2-count-0"></div>Just blame your S6 shop. We feel your pain x10. =) Response by MAJ Bryan Zeski made Nov 14 at 2015 9:03 AM 2015-11-14T09:03:49-05:00 2015-11-14T09:03:49-05:00 SSG Carlos Madden 1107982 <div class="images-v2-count-0"></div>Hi CSM,<br /><br />Just did a quick search and found some people who might be able to point you in the right direction. CW2 Arnold would probably be my first stop. <div class="pta-link-card answers-template-image type-default"> <div class="pta-link-card-picture"> </div> <div class="pta-link-card-content"> <p class="pta-link-card-title"> <a target="blank" href="https://www.rallypoint.com/profiles/197763-255n-network-management-technician-mirc-usarc">CW2 G6 at MIRC, USARC | 255N: Network Management Technician | RallyPoint</a> </p> <p class="pta-link-card-description">View the full military profile of CW2 (Join to see), G6 at MIRC, USARC | Fort Belvoir, VA | RallyPoint professional military profile.</p> </div> <div class="clearfix"></div> </div> Response by SSG Carlos Madden made Nov 14 at 2015 9:33 AM 2015-11-14T09:33:54-05:00 2015-11-14T09:33:54-05:00 MSgt Curtis Ellis 1108128 <div class="images-v2-count-0"></div><a class="dark-link bold-link" role="profile-hover" data-qtip-container="body" data-id="90081" data-source-page-controller="question_response_contents" href="/profiles/90081-csm-david-heidke">CSM David Heidke</a> The struggle is real, Sir... Seriously, I feel your pain... Response by MSgt Curtis Ellis made Nov 14 at 2015 11:45 AM 2015-11-14T11:45:26-05:00 2015-11-14T11:45:26-05:00 MSgt Daniel Attilio 1108139 <div class="images-v2-count-0"></div>I remember being just as aggravated with the work computers. NMCI (Navy Marine Corps Intranet) was commonly referred to as Non-Mission Capable Internet. Hours of aggravation and heaven help you if you needed to install a printer or scanner. Response by MSgt Daniel Attilio made Nov 14 at 2015 11:52 AM 2015-11-14T11:52:19-05:00 2015-11-14T11:52:19-05:00 1SG Private RallyPoint Member 1111508 <div class="images-v2-count-0"></div>It is brutal on the Army networks. I have all but given up except where I absolutely must use the Army systems due to PII or other sensitive stuff.<br />Good God it is terrible. Response by 1SG Private RallyPoint Member made Nov 16 at 2015 2:13 PM 2015-11-16T14:13:46-05:00 2015-11-16T14:13:46-05:00 2015-11-14T08:49:10-05:00