I was in the Marines, where I could "request mast" to jump the chain of command on issues that couldn't be resolved. What is the Army method?

2018-02-12T09:39:01-05:00

Response by CSM Thomas McGarry made Feb 12 at 2018 10:10 AM

2018-02-12T10:10:24-05:00

It's called the IG (Inspector General) or the Commander's open door policy. I would encourage you to exhaust all channels before jumping the chain as it's a great way to get noticed.

Response by CPT Private RallyPoint Member made Feb 12 at 2018 12:06 PM

2018-02-12T12:06:52-05:00

In the Army we have the Open Door Policy. Here is an example of one. Every unit should have one posted. I would review it and then use that to address any issues you have. If you decide to use the Open Door Policy you will have to notify your leadership that you will be. They can't stop you. If they do then you should go straight to the IG. But first I would try to use the Open Door Policy first. Too many soldiers go straight to the IG. All they will do is check if your unit is in policy. If you didn't use the Open Door then they may just ignore your situation due to there still being means to resolve the issue at your unit's level.

http://www.tradoc.army.mil/SGS/CMDPolicyletters/Policy%20Letter%202,%20Commander's%20Open%20Door.pdf

Policy%20Letter%202

Response by CSM Darieus ZaGara made Feb 12 at 2018 4:29 PM

2018-02-12T16:29:31-05:00

I concur with my fellow CSM. Best bet is to go one chain above that with the issue. However, you do this only after you have attempted to work through it with your local chain of command.

Response by SGM Bill Frazer made Feb 12 at 2018 8:37 PM

2018-02-12T20:37:16-05:00

Commander's Open Door Policy

Response by SGT Private RallyPoint Member made Mar 30 at 2019 7:40 PM

2019-03-30T19:40:17-04:00

Was there ever a conclusion to this problem, in the same situation