I recently sent one of my Soldiers to set up a VSAT

2015-04-14T01:42:52-04:00

I was tasked to send one Soldier to setup a VSAT in a foreign country. The Soldier cannot get the VSAT to come online. The system keeps giving him the error "xponder has failed" has anyone seen this error and if so, how did you fix it? Thanks.

SFC Gaines

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Response by SGT Private RallyPoint Member made Apr 14 at 2015 7:44 AM

2015-04-14T07:44:02-04:00

If the Soldier is in Europe, the Soldier may need to switch the LNB included to one which receives on the Euro spot beam. This would also likely require a change in option file if searching for these transponders is not programmed into the ACU's search pattern. CONUS, Europe, and Asia all have different satellites to use. Which network are you trying to access?

Response by SSG Private RallyPoint Member made Apr 14 at 2015 8:26 AM

2015-04-14T08:26:01-04:00

SGT Willey is spot on. To add, if you they were using a training option file it will probably need to change. The SAT OPs here at SOCOM can help acquire if problems still exist. Send me a PM if you need the number...

Response by SFC Charles S. made Apr 14 at 2015 12:53 PM

2015-04-14T12:53:08-04:00

I like to see this kind of interaction. The first time I've seen a Technical use for RallyPoint. When I was a Maintenance Manager for the 25th Id, I would have loved to have this capability for quick response to multiple users. There were other slower channels for communication back then but this seems much more rapid response. Great thread.

Response by SGT Private RallyPoint Member made Apr 14 at 2015 12:58 PM

2015-04-14T12:58:59-04:00

What is thier terminal ID SFC? And if you could the DATA and REF bird in a Private message. Im currently in a SASMO shop and in the field but I would be more then willing to see whats going on.

Response by 1SG Private RallyPoint Member made Apr 15 at 2015 6:27 AM

2015-04-15T06:27:46-04:00

I would like to say thank you for all the responses that I received regarding help with solving my VSAT issue. My Soldier manage to figure out the problem. It was something with the of phyiscal layer of troublshooting. It is truly cool to know if I needed any help with a Automation/Commo question all you guys are out there ready and willing to support thanks again.