How long until a 1380 is required to be processed?

2017-05-18T01:05:46-04:00

I perform military funerals. My understanding is that it's supposed to be processed within 72 hours of receipt of the 1380. I recently turned one in and it hasn't been processed and it's been a week. Last month I had a similar issue...I was told it was processed, but it wasn't actually processed until 2 weeks later with my reserve drill pay. Should I file a complaint?

Response by LTC Private RallyPoint Member made May 18 at 2017 1:41 AM

2017-05-18T01:41:19-04:00

Anytime the standard is not met, someone needs to know. Otherwise, it will not be fixed.

Response by 1SG Private RallyPoint Member made May 18 at 2017 9:16 AM

2017-05-18T09:16:49-04:00

This comes down to business practices.
From a leader perspective, I expect things, particularly pay, to be processed in a timely manner.
The way I did it when I was responsible for pay was to do all of it on Friday unless I had a good reason to do it sooner, such as orders over 10 days in duration where you can (and should) put them in for pay once the SM has reported for muster. This worked out really well, as I could manage my time much better doing all my weekly pay actions in a half hour as opposed to 15 minutes every day (I was in a unit that had people coming and going a lot).

There is a wrinkle to this that is a little wonky but might give some insight. RLAS RM Module (where pay is processed for Reserve personnel) has what the reg calls pulls and production dates. Basically, the data when you execute a pay action does not go to DFAS daily, but rather on the "pull" dates - roughly 8-10 times a month. Pay is subsequently executed on the ensuing "production" dates, and deposited 3-5 days after that. For example, if I were to "pay" a 1380 today and the pull date was tomorrow (let's say Friday) and the production date was next Monday, you would get your money in hand the following Thursday or so. Looks like nothing happened for a week, but in actuality the processing happened as it should. There can be as much as twelve days from flash to bang, all things considered.

Having said that, processing a 1380 and doing the Transmittal Letter takes about 60 seconds for an individual action. If the UA sits on pay actions routinely and only does it once a month after Drill, that is a no go. In that case, the commander needs to get involved. The commander need only to look at his commander's pay report (that he is supposed to review and sign every month) to find out the truth.

Response by CW2 Private RallyPoint Member made May 18 at 2017 11:39 AM

2017-05-18T11:39:59-04:00

I can tell you from personal experience that it varies from unit to unit. I have in a situation that I was paid basically ten days after I turned them in, on time to every time. Also, I have been on the other extreme of the situation, having to wait several months before it was paid. Both were with the same organization, just a different person handling pay issues. It's harder for them to sell you the BS when you know what right looks like. Just stay persistent, the squeaky wheel gets the oil. Remind them that you need them all signed in returned ASAP( especially if you are doing DTS for mileage). Hopefully, when they return the signed copy they submit it for pay. If this doesn't help, most Commanders and 1SG's have open door policies and you can address your issue that way. Also, I would try carbon copying your leadership on all correspondence with the pay official. Once people notice a paper trail they tend to do their job. Not the way it should be, just the way it is. BLUF they should process the document as soon as they receive it, it really doesn't take that long if (IF) they are organized.

Response by CW3 Private RallyPoint Member made May 18 at 2017 3:10 PM

2017-05-18T15:10:31-04:00

I'll talk to some USAR Finance folks I know, because I was given to understand that TPU pay goes in cycles, and if you miss a submission date for one cycle, you have to wait until the next one....

Response by SFC Private RallyPoint Member made Jul 18 at 2017 7:32 PM

2017-07-18T19:32:26-04:00

SPC Voye, per USAR PAM 37-1, 3-2k, "You must create a TL in ADARS for unit attendance within 24 hrs of completion of the unit BA. You must... for individual drill attendance within 72 hrs OF RECEIPT of a DA Form 1380". Key word; of receipt. As a UA, when I receive any type of pay I reply with "received, will pay" but unfortunately a lot of UAs just leave their Soldiers hanging. Hope this helps