SSG Private RallyPoint Member 4597961 <div class="images-v2-count-0"></div>Just got promoted and had to get a new ID. Most certs have transferred over but I still can’t open encrypted emails and sign documents electronically. The lady at the ID center told me to go on AKO to transfer the certs. I have no idea what I’m doing when it comes to this. Can anybody help me? How do you transfer old certificates from previous CACs to your new CAC on AKO? 2019-05-02T09:36:45-04:00 SSG Private RallyPoint Member 4597961 <div class="images-v2-count-0"></div>Just got promoted and had to get a new ID. Most certs have transferred over but I still can’t open encrypted emails and sign documents electronically. The lady at the ID center told me to go on AKO to transfer the certs. I have no idea what I’m doing when it comes to this. Can anybody help me? How do you transfer old certificates from previous CACs to your new CAC on AKO? 2019-05-02T09:36:45-04:00 2019-05-02T09:36:45-04:00 MSG Private RallyPoint Member 4597995 <div class="images-v2-count-0"></div>Call AKO Help Desk Response by MSG Private RallyPoint Member made May 2 at 2019 9:47 AM 2019-05-02T09:47:17-04:00 2019-05-02T09:47:17-04:00 2019-05-02T09:36:45-04:00