How do you obtain medical records from over 10 years ago that Tricare can't seem to find?

2019-07-18T18:38:49-04:00

While I was on recruiting duty from 2006-2009 I was seen by civilians for surgery on my hand and a broken clavicle. It was in Tulsa, Oklahoma. I don't remember the hospital I was seen at and Tricare told me that they are unable to look back that far for any claims. I called every hospital I could think of and none have any record of me being a patient there. Is there any way to reach Tricare and have them be able to look back that far?

Response by Capt Daniel Goodman made Jul 18 at 2019 8:11 PM

2019-07-18T20:11:26-04:00

https://www.ok.gov/health/Data_and_Statistics/Center_For_Health_Statistics/Health_Care_Information/Hospital_Discharge_&_Outpatient_ASC_Surgery_Data/index.html

Try this facility, this is as narrow, focused, and specific, as I could find, they oughta have at least some clue, I should think, I'll give you all the other sites that led me to them as well....

Hospital Discharge & Outpatient/ASC Surgery Data - Oklahoma State Department of Health

Hospital Discharge and Outpatient Surgery Data

Response by Capt Daniel Goodman made Jul 18 at 2019 8:12 PM

2019-07-18T20:12:00-04:00

https://www.ok.gov/triton/search.php?sitesearch=https://www.ok.gov/health/&q=hospital&as_sitesearch=https%3A%2F%2Fwww.ok.gov%2Fhealth%2F

Here's the one prior to that....

Oklahoma State Department of Health

Response by Capt Daniel Goodman made Jul 18 at 2019 8:12 PM

2019-07-18T20:12:43-04:00

https://www.ok.gov/portal/agency.php?key=5&type=fog#

Then the one above that....

Welcome to Oklahoma's Official Web Site

Response by Capt Daniel Goodman made Jul 18 at 2019 8:13 PM

2019-07-18T20:13:10-04:00

https://search.aol.com/aol/search?q=oklahoma%20state%20government%20directory&s_it=loki-tb-sb

And the search used to find that....

oklahoma%20state%20government%20directory - AOL Search Results

1) Enter Any Name 2) Hit Search 3) Get County Public Records Online! No Records, No Fee. Find Detailed County Public Records Information About Anyone. Search Records Instantly.

Response by Capt Daniel Goodman made Jul 18 at 2019 8:14 PM

2019-07-18T20:14:06-04:00

https://search.aol.com/aol/search?q=tulsa%20ok%20city%20government&s_it=loki-tb-sb

Then start down this trail....

tulsa%20ok%20city%20government - AOL Search Results

Mayor G.T. Bynum, 12 & 12, Inc. and the Tulsa Police Department celebrated the one-year anniversary of the Tulsa Sobering Center, which serves as a jail diversion program designed to offer an alternative to adult men and women detained for public intoxication.

Response by Capt Daniel Goodman made Jul 18 at 2019 8:14 PM

2019-07-18T20:14:32-04:00

https://www.cityoftulsa.org/government/departments/

Then here....

City of Tulsa

Asset Management Department Communications Department Customer Care Center Development ServicesMayor's Office ofEconomic Development Engineering Services Finance Department Fire Department Human ResourcesMayor’s Office of Resilience and Equity Information TechnologyLegal DepartmentMunicipal CourtsParkand RecreationPerforming Arts Center Planning DepartmentPolice DepartmentStreets and Stormwater Department Water and Sewer Department Working in...

Response by Capt Daniel Goodman made Jul 18 at 2019 8:16 PM

2019-07-18T20:16:38-04:00

https://www.cityoftulsa.org/government/mayor-of-tulsa/

You'll wanna try asking here....

City of Tulsa

In 1900, Tulsa's population was approximately 1,400 people. In 2000, it was just shy of 400,000. What happened in one century that allowed such tremendous growth? Some will say it was the discovery of oil, and that no doubt played a part. But oil was discovered in many towns across Oklahoma that didn't grow the way Tulsa did. So what made us different? Read more...

Response by Capt Daniel Goodman made Jul 18 at 2019 8:17 PM

2019-07-18T20:17:23-04:00

https://www.cityoftulsa.org/government/mayor-of-tulsa/management-team-and-staff/

Here's the staff page...

City of Tulsa

Response by Capt Daniel Goodman made Jul 18 at 2019 8:17 PM

2019-07-18T20:17:55-04:00

Here's the phone listing for the city....

Response by Capt Daniel Goodman made Jul 18 at 2019 8:19 PM

2019-07-18T20:19:29-04:00

Now here's the thing: Given all I've seen in the past, hospitals tend rather to be more under state and/or territorial health depts, as a rule...that being said, I'd quite expect the city to also be worth checking, if the state route goes nowhere...lemme give you a few other thoughts as well, OK?

Response by Capt Daniel Goodman made Jul 18 at 2019 8:21 PM

2019-07-18T20:21:28-04:00

https://www.okoha.com/OHA/Contact_OHA/OHA/About_OHA/Contact_Us.aspx?hkey=1f5d7604-66ba-4ad8-bbd0-5ce4ff09d186

You'll definitely wanna try them, ask for the executive staff, esp the ones with historical info on hospitals that might've closed, definitely go to the executive level to ask with them, OK?

Response by Capt Daniel Goodman made Jul 18 at 2019 8:22 PM

2019-07-18T20:22:19-04:00

https://search.aol.com/aol/search?q=tulsa%20ok%20hospital%20association&s_it=loki-tb-sb

This is another rabbit hole I thought to look through....

tulsa%20ok%20hospital%20association - AOL Search Results

Feed of PracticeLink jobs across town or across the country. Stay up to date on new physician and healthcare practice opportunities. PracticeLink Thu, 04 Jul 2019 15 ...

Response by Capt Daniel Goodman made Jul 18 at 2019 8:23 PM

2019-07-18T20:23:54-04:00

http://okoha.com/OHA/Hospital_Directories/Hospital_Directory/OHA/Directory/Hospital_List_Public.aspx?hkey=0bdc37eb-2e15-4bda-a1bc-0dd177e72519

That led me to this, look through all of these, it might well be one of them, a decade isn't terribly far back, though, certainly, it might've closed, I suppose, which is why you'd go to the state, the city, and and the association, as well, if need be....

Hospital List Public

Response by Capt Daniel Goodman made Jul 18 at 2019 8:36 PM

2019-07-18T20:36:04-04:00

https://www.archives.gov/veterans/military-service-records

You'll want to send in an eVetRecs request to NPRC in St. Louis, as it's "possible", note, "possible", that, since you were on active when it happened, which, I'm assuming is relevant to some sort of disability claim or something similar for you, that the hospital stuff "might" have been sent back to your clinical installation at the time controlling your clinical care, even though you had it handled at an outside hospital...call 86-NARA-NARA, to get over to the NPRC director's staff, they're quite helpful, you'll need to do the eVetRecs Java applet online submission, then get the printout, sign and date it, scan it into a PC, or photo it on your phone, or somehow store the eVetRecs submission number, don't lose it, or none of the NPRC staff are gonna be able to find it, ask explicitly for all your admin/personnel record stuff, in case there's some mention of it somehow in there, however far-fetched, and also all your clinical med/dental records as well...type up a cover letter for the eVetRecs printout, explain the whole thing in as much detail as you can, and fax the eVetRecs prinout as well as the cover letter, all signed and dated, back to the NPRC fax number on the eVetRecs printout, NPRC can't just go by the online submit, it's gotta be signed and dated...send in Privacy Act forms to all three Congress local ofc mil/vet staffs near you, whenever you are, explain the problem, and ask them to also get you a call back from the NPRC dorector's staff, though the staff on the NARA toll-free phone line oughta be able to switch you there, I should think, all the NPRC switchboard staff can do is just tell you if your search is showing on their servers...you'll get a letter in a week or two that NPRC got your submit online and by fax, then you'll need maybe a few weeks to a month or two to get all your stuff, it's gonna be double-sided, that's just how they do it, number every page, and scan it all in as PDFs, to send to the Congress ofcs, also, go to a copy place, and hand-copy the whole set of stuff NPRC send you, DON'T give it in to be done, it's gonna get bollixed up, pages out of order, blank pages, etc., YOU do it, to make ABSOLUTELY SURE it's done right, OK? Now, having said all that, mention of the whole thing MIGHT be in there, MIGHT, no way to know till you go through it ALL, literally page by page, it MIGHT'VE been sent in where you were doing your recruiting stuff, to whatever clinical unit handled you at the time, it MIGHT be worth all the trouble to check, I'm just throwing out an idea here, you might luck out, you might not, however, no way to know for sure till you get all of it, that's all I'm saying, OK?

military-service-records

Response by Capt Daniel Goodman made Jul 18 at 2019 8:42 PM

2019-07-18T20:42:15-04:00

https://www.archives.gov/about/organization/senior-staff

The NPRC director in St. Louis is mentioned on here, along with all the other senior NARA staff, as I'd said, they should certainly be able to get you a call back, and/or maybe even transferred, call 86-NARA-NARA, as I'd said, you can then get email addresses and phones for the NPRC director's ofc, we've done that many times, getting family records and related stuff, trust me, they're really quite helpful...they can also query Army to look for records of the fracture through maybe the Surgeon Genl senior ofc staff, as well, they once found my wife's Dad's genl orders for his WW2 Bronze Star, that let us get VA to amend his headstone, with help from Army to include a "V" on it, as well, so trust me, they've gotten far weirder requests than you looking for clinical records from a civilian hospital, it might well have been documented at the time by the hospital that handled your fracture back then, to be sent back to Army, trust me, ask them, it'd certainly be worth a try as well, give them your eVetRecs submission number, so they can find it, as well, they've got their own faxes in the NPRC director's ofc, as well as you being able to send more to them as PDF and/or JPEG attachments to emails, also, OK?

senior-staff

Response by Capt Daniel Goodman made Jul 18 at 2019 8:43 PM

2019-07-18T20:43:13-04:00

That's as far as my reasoning takes me for the moment, if you wanna yak more, just lemme know, no rush, whenever you want, OK? If I can think of anything else that might be useful, I'll also try to send it, as well....

Response by Capt Daniel Goodman made Jul 18 at 2019 8:45 PM

2019-07-18T20:45:06-04:00

https://www.cityoftulsa.org/connect/contact-the-city/

The link to the phone listing for the city hadn't pasted in, I'm re-sending it here, you should see it this time, to the mayor's ofc....

City of Tulsa

You can report service requests online through our Tulsa311 online reporting. By creating an account, you will be able to track your service requests.

Response by Capt Daniel Goodman made Jul 18 at 2019 8:46 PM

2019-07-18T20:46:27-04:00

Hopefully, that should at least give you enough to really give it a whirl...as I'd said, if you need anything more, lemme know, and I'll spin my mental gears some more, OK?

Response by LTC Jason Mackay made Jul 18 at 2019 9:51 PM

2019-07-18T21:51:59-04:00

MSG Bo Lathrop did you have the records from the civilian treatment facility sent to out patient records at a MTF? If so, they’d have digital copies. If not, they’ll have no idea and won’t be there when you retire for VA et al.

Perhaps TRICARE can do a billing info pull to see who got paid for your treatment. They never seem to lose those.

Response by CSM David Brock made Jul 19 at 2019 6:56 PM

2019-07-19T18:56:34-04:00

You might try MILPERCenter. They should be on file somewhere. When I retired I made a copy of my health records. VA has been known to loose records.