How do I reset my login to email login instead of Facebook login?

SPC Chris Hallgrimson — Wed, 25 Nov 2020 22:00:22 -0500

When I registered, I did it through Facebook. I deleted my Facebook account recently and I can no longer sign in and my phone is the last device signed in, so I need to be able to sign in with email but it keeps telling me to sign in with Facebook.

Response by Sgt Private RallyPoint Member made Nov 25 at 2020 10:24 PM

Sgt Private RallyPoint Member — Wed, 25 Nov 2020 22:24:45 -0500

Send an email to Carlos Madden... He is part of RP staff either he will help, or one of his people will assist you. Carlos' email is [login to see] . or message him from your phone. SSG Carlos Madden

Kerry

Response by Sgt Private RallyPoint Member made Nov 25 at 2020 10:43 PM

Sgt Private RallyPoint Member — Wed, 25 Nov 2020 22:43:29 -0500

The link below is found under Settings and should help.

https://rallypoint.force.com/Support/s/article/how-do-i-change-email-notification-settings-2020-03-13-10-21-35

RallyPoint Support Center

Response by LTC Kevin B. made Nov 26 at 2020 5:45 AM

LTC Kevin B. — Thu, 26 Nov 2020 05:45:31 -0500

Have you tried resetting your password through the settings page on your mobile app? It should send a password reset to your email address, and then you can access RP from your computer using that link. Then, while logged in on your computer, you can unlink the FB account.

SSG Carlos Madden, will that approach work? I didn't see anything in the support pages about being able to unlink a FB account via the app.

Response by SPC Chris Hallgrimson made Nov 26 at 2020 10:01 AM

SPC Chris Hallgrimson — Thu, 26 Nov 2020 10:01:14 -0500

Thank you everyone, got it fixed.