How do I go about getting a rank correction and back pay for one of my Soliders ?

SPC Private RallyPoint Member — Tue, 28 Jul 2020 08:44:18 -0400

One of my soldiers arrived to my unit last January. August 2019 she was promoted to PFC for performance in AIT. When she arrived to my unit she realized she was still receiving PV2 pay, so in AIT they never processed her promotion but she did come to our unit with the promotion paperwork. She got promoted automatically to PFC in January. Is there any way she can get her DOR corrected and get that back pay or she’s out of luck? Any guidance will be appreciated!

Response by SSgt Christophe Murphy made Jul 28 at 2020 8:53 AM

SSgt Christophe Murphy — Tue, 28 Jul 2020 08:53:08 -0400

Just have her go to admin and show her documentation. Easy fix

Response by 1SG Private RallyPoint Member made Jul 28 at 2020 9:21 AM

1SG Private RallyPoint Member — Tue, 28 Jul 2020 09:21:08 -0400

This is a really easy fix, but since it spans fiscal years will require an extra step for them.
I have to say, what I am having trouble getting my head around here is that we are just getting around to fixing this now, when it is nearly a full year later.

Response by CPT Gurinder (Gene) Rana made Jul 28 at 2020 1:03 PM

CPT Gurinder (Gene) Rana — Tue, 28 Jul 2020 13:03:12 -0400

I like all responses; this is 12 months delay for a soldier and that is unacceptable.

Fill out a DA Form 4187 for DOR Update. Get all approvals and submit thru AHRD for DFAS. Don't delay the process any further, please. Thanks.

Response by SPC Tracey Monroe made Jul 28 at 2020 4:30 PM

SPC Tracey Monroe — Tue, 28 Jul 2020 16:30:15 -0400

I strongly suggest copies of the order be provided to DFAS (make an appointment with this office) and MILPO simultaneously. Make sure DFAS is clearly aware of the date of the promotion. Also keep a log of who she talked to and when. I hope this helps.

Response by CPT Catherine R. made Jul 28 at 2020 11:28 PM

CPT Catherine R. — Tue, 28 Jul 2020 23:28:11 -0400

Yes it can be fixed - personnel needs to fix the DOR then it SHOULD auto update to finance. If it doesn't update 30 days after personnel fixes the DOR then finance can do a manual override. It's an easy finance fix. I used to process these all the time - it's frustrating (and a little suspicious) that it took so long but it's not hard to correct.

Response by SSG Private RallyPoint Member made Jul 29 at 2020 1:44 PM

SSG Private RallyPoint Member — Wed, 29 Jul 2020 13:44:14 -0400

Too easy, but should’ve been caught during in-processing. Go in eMiplo and change DOR and choose erroneous promotion save it and go back into and promote again according to her promotion orders from AIT. Submit 4187 and print out EDAS page showing corrected DOR for back pay. Get with your finance just to be sure of what else you need.