As a veteran, why was I refused service at the Detroit VA?

2022-10-19T21:56:13-04:00

Went to the Detroit va needed service was told can't service you, and said you not dead yet, how terrableafter we called them and were told to come in

Response by Sgt Private RallyPoint Member made Oct 19 at 2022 10:03 PM

2022-10-19T22:03:12-04:00

SPC Vincent Kowalski What reason was provided at the Detroit VA for not providing you services?

Response by SSgt Christophe Murphy made Oct 19 at 2022 11:29 PM

2022-10-19T23:29:15-04:00

They denied you healthcare because you're not dead yet? They said that? Did they give any justification for turning you away?

Is this an issue with poor customer service or not meeting eligibility requirements for VA services? If you are eligible services I would highly recommend/suggest going through patient advocacy and report this issue.

Response by SGT Chris Padgett made Oct 20 at 2022 4:54 PM

2022-10-20T16:54:29-04:00

Are you enrolled in the VA's healthcare program?
They won't help you if you're not.

Response by SFC Casey O'Mally made Oct 20 at 2022 10:53 PM

2022-10-20T22:53:08-04:00

Did you.... have appointment?

If you had am appointment, eligibility should have been determined when making the appointment,and there should have been no issues. If you did not, then there was no reason for them to see you unless you were dying... so go make an appointment. Which is exactly what it sounds like happened.

Very few, if any, VA clinics are walk-in clinics. I haven't been to one, yet.