How can I check the status of my BAH back pay?

SGT Private RallyPoint Member — Tue, 23 Nov 2021 18:30:33 -0500

Hi everyone.
I didn’t get bah for 13 months, started the paper work this January.
I finally submitted documents in my duty station finance office.
I submitted around mid October and the clerk said it will be deposited on Nov 15th.
I still didn’t get my back pay :( i googled about it and they only have information about va disability pay or retirement. I tried to call DFAS but they didn’t answer the phone..
How can I find out about the status? Should I go to the local finance office?
Thank you :)

Response by SFC Kelly Fuerhoff made Nov 23 at 2021 6:52 PM

SFC Kelly Fuerhoff — Tue, 23 Nov 2021 18:52:32 -0500

You need to go back to your finance office where you're stationed.

Response by SGM Miguel Espinoza made Nov 23 at 2021 7:34 PM

SGM Miguel Espinoza — Tue, 23 Nov 2021 19:34:48 -0500

First have you brought it up to your team leader,squad leader, PSG? If you have and the haven’t done anything to help request to speak with the 1SG. They should be helping to get you squared away. But yes your S-1 should have submitted a pay inquiry and if needed they would have sent you to Finance or taken you to finance.

Response by MCPO Private RallyPoint Member made Dec 12 at 2021 3:42 PM

MCPO Private RallyPoint Member — Sun, 12 Dec 2021 15:42:36 -0500

This is a tougher challenge than most ppl think. I worked a similar issue for one of my members when I was on AD. It’s a shame to know that when a member is overpaid, the service doesn’t hesitate to reach into the member’s pocket for reimbursement but when he’s underpaid, they’re slow to admit that a mistake was made.
Best resolution practice: have your documentation in order (proof of underpayment). Get your command involved thru the appropriate channels. It takes a pitbull of a Sergeant Major to cut through the red tape while the finance ppl are finger pointing as to whose fault it is for this oversight, all of which, is effectively slowing the process. Be patient. This isn’t the only challenge the command is working at any given time.