Has anyone had trouble with SSD3? If so, how did you go about fixing it?

2017-07-05T08:11:42-04:00

I'm currently doing SSD3 and I recently finished module 1 but when I try to take the module 1 exam it won't launch and I can't move on to module 2 without taking it. Has this happened to anyone else and if so how did you go about fixing it?

Response by 1SG Private RallyPoint Member made Jul 5 at 2017 9:06 AM

2017-07-05T09:06:03-04:00

I've had a few Soldiers have these issues. They had to contact the help desk a few times to get the problem fixed. Also try clearing your browser and your cookies. That site is pretty buggy you just have to keep trying.

Response by MSG Private RallyPoint Member made Jul 5 at 2017 9:41 AM

2017-07-05T09:41:15-04:00

They only way I could get SSD 3 to work for me was doing it in Google Chrome.

Response by SSG Private RallyPoint Member made Jul 7 at 2017 3:07 PM

2017-07-07T15:07:23-04:00

Are you still having problems? I did the exam for SSD3 Module 1 yesterday and just did the Module 2 exam today.

Response by SSG Private RallyPoint Member made Jul 8 at 2017 8:15 AM

2017-07-08T08:15:38-04:00

Try using a different web browser.

Response by SSG Private RallyPoint Member made Jul 13 at 2017 4:39 PM

2017-07-13T16:39:56-04:00

Try compatibility mode.

Response by SSG(P) Private RallyPoint Member made Jul 19 at 2017 12:45 PM

2017-07-19T12:45:53-04:00

I had issues myself, I called the help desk, and they told me that their system is still using windows 7. So since I have a Mac, I had to do a bunch of it at work.