DTS at home

1SG(P) Private RallyPoint Member — Fri, 20 Dec 2013 14:35:13 -0500

Has anyone else recently experienced difficulty using DTS at home? Specifically, have you received a JAVA error message from DTS. Do you know a fix? I've already removed and reinstalled JAVA to no avail. I suspect this will mostly affect drilling reservists. I never had this much trouble with a 1351.

Response by MAJ Private RallyPoint Member made Dec 20 at 2013 2:38 PM

MAJ Private RallyPoint Member — Fri, 20 Dec 2013 14:38:22 -0500

SFC Callan, I have had this issue before and was told by our DTS NCO that he had to "pull" me in before it worked. Something along the lines that I was not properly setup in the system. Not sure if that is your issue but just a thought.

Response by 1SG Steven Stankovich made Dec 20 at 2013 2:46 PM

1SG Steven Stankovich — Fri, 20 Dec 2013 14:46:50 -0500

Our Resource Management Office shot us an email stating that across the board folks were have issues with IE and DTS and we should use Mozilla Fox as our browser when connecting to DTS.  Mozilla seems to be faster in getting to DTS...at times.  DTS is a fickle animal and sometimes it all depends on which way the wind blows that determines your connection ability...

Response by CPT Private RallyPoint Member made Dec 20 at 2013 2:57 PM

CPT Private RallyPoint Member — Fri, 20 Dec 2013 14:57:31 -0500

I have been dealing with this. I can't use Chrome or IE. I downloaded firefox and it worked great. I am a drilling Guardsman and have been fighting with this until i used firefox.

Response by 1SG(P) Private RallyPoint Member made Dec 20 at 2013 3:29 PM

1SG(P) Private RallyPoint Member — Fri, 20 Dec 2013 15:29:37 -0500

Looks like Firefox is the answer! Thanks for the timely responses. I hadn't tried it as I used to have a lot of problems with it when using a CAC.

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Response by SFC Private RallyPoint Member made Dec 20 at 2013 3:31 PM

SFC Private RallyPoint Member — Fri, 20 Dec 2013 15:31:52 -0500

I haven't run into that issue but I have been using militarycac.com for all my troubleshooting and advice. I emailed them with a question and they came back with the right solution in hours. It's all free and unclassified stuff. Great troubleshooting and resources there in my opinion.