Customer service jobs, why serve the customers with Senior Ranks and blow off the lower rank?

SFC Ronnie Seaton Jr — Mon, 23 Mar 2015 03:36:24 -0400

Customer service base jobs are to serve the customer and not the rank. I constantly have to go handle matters because I have the rank the customer doesn't have to get little things done. I don't mind but it's terrible.

Response by CSM Michael J. Uhlig made Mar 23 at 2015 3:40 AM

CSM Michael J. Uhlig — Mon, 23 Mar 2015 03:40:44 -0400

Goes back to that thing we call the Creed of the Non Commissioned Officer SFC Seaton.....I know my Soldiers and will always place their needs above my own.

There is a way around having to do this yourself, it is something we are all required to do and that is to develop our subordinates so that they have the institutional knowledge to take care of their subordinates but also that they can take our place.

Response by SFC Private RallyPoint Member made Mar 23 at 2015 4:15 AM

SFC Private RallyPoint Member — Mon, 23 Mar 2015 04:15:17 -0400

Can you give some examples, SFC Ronnie Seaton Jr?