Posted on Jan 28, 2017
2LT Pilot Trainee
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The one piece of advice that cadets receive more than any other is probably that we'll need to listen to our NCOs. The excellent reasons for a new 2LT to look to his or her more experienced Soldiers and NCOs are numerous and in many cases self evident. Nonetheless, a new PL is and has to be in charge. How can the recently commissioned officer lead and further hone his or her skills and do the right thing by his or her Soldiers while still taking this crucial advice to heart? And in what situations, if any, might a PL be right not to go along with the NCOs advice?
Edited 8 y ago
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Responses: 216
LTC Jason Mackay
133
133
0
Edited 7 y ago
What you need to develop is your BS meter. vast majority of NCOs will give you passable (less) to tremendous (more) counsel. A very small minority will give you bad advice and talk a great game. They will falter on the follow through. The really great NCOs will confer with you, help you break out the issue to the critical factors, mull the course of action, then stand back and let you issue the order. Many things do not require immediate response. The things that do will immediately present themselves, in which use your best judgement and be decisive. Mission first, people always. It is a delicate balance. If it were easy, everyone would be a Lieutenant and they would call it bowling.

Be yourself. Be humble. Listen, really listen. Learn something new everyday. Tell a particular NCO you want to,learn a certain thing. Let them teach you. If there is "suck to embrace" be present and participate fully. Look out for your peeps, tough love as well as praise. You'll get it.

Edit: due to the traffic on this post, there is a Command Post articles that consolidates some of the dialogue. https://www.rallypoint.com/command-post/new-officers-listen-up
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COL Larry Hannan
COL Larry Hannan
7 y
When I was a 2LT and was given a mission I would draft my initial mission order to my platoon, then get with my PSG and run it past him. He would help me to "flesh it out" for me. I would rewrite it, then call in the platoon and issue the order. He would stand back, listen, then say, "all right, lets move!" or whatever was appropriate at the time. The point is, by consulting with my senior NCO he and I became a team, and his support propelled our platoon into successes. He was fully invested in helping to mold a young officer into a soldier and a leader.
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SSG Guy Gould
SSG Guy Gould
7 y
The best way to develop your bullshit meter is to work toward BE-coming the subject matter expert through self-certification. It's not something that you will be able to do instantly. But, as you certify yourself, you will meet the NCO that has certified themselves and you will KNOW them by the way they DO their leadership and take care of their Soldiers. They're the ones that are DO-ing what they KNOW they are supposed to BE. Are you seeing the trend in this message? BE, KNOW, DO. This should resonate loudly to every officer who reads this. A good NCO is BE, KNOW, DO. FM 22-100. ARMY LEADERSHIP. BE, KNOW, DO. If you want to know which NCO to follow, read this manual like drinking a fine wine. Open it. Let it breathe. Let it get into the air. Inhale the bouquet. Then, when you think you've got an idea of what this will taste like, drink it all in. Let it become a part of your blood. There is no better bullshit meter to have than to be the same kind of leader that you expect your NCOs to be. Your good NCOs will recognize this in you and you won't have to look for them. They will find you. The most important thing to being a good leader is being a team builder. You build a team like you build anything good. Set an unbreakable foundation and build it UP from there.
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SSG Guy Gould
SSG Guy Gould
7 y
You don't run into officers like LTC Mackay everyday. I would listen to every damned thing he's saying like it was the Bible.
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SSgt Jet Engine Technician
SSgt (Join to see)
7 y
Well said, Col. Mackay! Your brand of wisdom and intelligence seem to be more difficult to find, every day...
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SFC Retention Operations Nco
68
68
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Start with the understanding that you don't know, and it's OK not to know. The role of that SFC is to mentor you. The platoon is completely capable of carrying on without you, and they you're there to learn. Most of these platoon Sergeants are almost old enough to be your father (or mother). They've spent years mentoring young soldiers. You don't need to maintain an aura of being in control. The PSG will guide you toward shouldering more responsibility as your confidence grows. A new PL is not "in charge" they are responsible.
When to watch out for an NCO is if you come across one that doesn't have the respect of their peers, one who likes to blow smoke up your butt, or one who is abusive or dismissive of their subordinates. The job of an NCO is Soldier business; if the NCO seems annoyed by Soldiers or incapable of seeing after their welfare, you may want to get a second opinion. The Army is an organization where reputation is critical, and you will be able to tell the character and value of your PSG by the way their peers treat or regard him/her.
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SFC Ncoic
SFC (Join to see)
7 y
MAJ Norm Michaels - Sir, your are absolutely correct. That is why they are the Platoon Leader (PL). The Platoon Sergeants (PS) job is to advise the PL and make sure the PL orders are carried out. Besides the last time I check the OPORDER came from the LT not from me
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MAJ Norm Michaels
MAJ Norm Michaels
7 y
SFC (Join to see) - Thank you. Some Platoon Sergeants get offended that some college kid is in command, but oh well; such is life... :-) I did both sides of this, but even when I wan an NCO, I always understood that the officers were the bosses, no matter my experience or theirs. Funny thing = my first joint assignment, there was an Air Force TSgt that asking me to coordinate with the Zeros on stuff. Zeros? I asked him what he meant; he said, " you know zero-1s, zero-2s, zero-3s, zero-4s". I said, " you mean O-1, O-2, O-3s"? His answer was classic = "you call them Os (ohs), we call them zeros".
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Sgt Martin Querin
Sgt Martin Querin
7 y
MAJ Norm Michaels - That Tech Sgt was a punk. Major, I would agree that the PL is in charge and any SNCO, or NCO that is worth his salt understands that there is a chain of command for a reason. It undermines their own authority and credibility to front the Platoon Leader. At the same time ignoring the years of experience, advice and mentoring that a young PL can get from their senior and staff NCO's would not be any more prudent on the part of any PL, whether they are a 2/1 LT or Captain. With all due respect Major, good ideas, strategies, tactics etc can come from any where and just having a shiny stuff on a lapel doesn't make a person the end all be all of leadership.

The platoon is a team and like any other team, each part needs to know and understand it's role, responsibility and how to function as a part of the team. I didn't get any more offended by a young LT, or a Pvt with a good idea; I always tried to give the PL my best advice and in the end his decision and I implemented his orders. We don't need arrogant over-bearing know-it-all officers any more than we need arrogant over-bearing know--it-all NCO's.

Good leaders know how to get every brain in the game and engage all at their appropriate level without having to impress anyone above, or below them and they know how to make sure everyone knows their proper place without having to be a punk about it. As you say, the chain of command is what it is...just be a great leader.
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SFC Steve Scrugham
SFC Steve Scrugham
7 y
Let's face facts here we all know that running a platoon is a balancing act. At the end of the day the platoon will either make you or break you.
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CPT Signal Officer
48
48
0
Really great advice here. I'll just add: It is ok for a command team to disagree, but it must be understood that you will present a unified front to your troops. I have an outstanding 1SG right now, but we don't always agree. We talk through it, debate, discuss, and 99% of the time I follow his recommendation. However, it is understood that once I have made a decision, it is no longer up for debate.
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MSgt Gregory Moon
MSgt Gregory Moon
8 y
Exactly! My OIC had many heated discussions behind closed doors; once the decision was made in how we were going to proceed, everybody was all in.
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Sgt Martin Querin
Sgt Martin Querin
7 y
Well said Capt. two thumbs up.
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Cadets are often told to listen to our NCOs after we commission. How can we achieve a good balance between taking advice and being in charge?
LTC Carlos Llarena
30
30
0
When I got commissioned' I reported to my first assignment. My CO told me to get settled and to report for a parade on Saturday. I showed up with my IBB on my chest (I've been to basic. NDSM) and introduced me to my PSG. There stood a man with a ton of ribbons on his chest and the top one had a blue field with five little stars. Upon introduction, he said, "Lead me sir" I looked him in the eyes and said, "Sergeant, you have a ton of experience more than I. If I were not here you could probably do this better than I. Here's what I need from you if we are going to be a team. When you see me going in the wrong direction, yell gas. If you say, Sir I recommend we go int his direction, 99% of the time, I will go with your 'suggestion". He looked at me straight int he eyes and said, " Sir, we will get along just fine. I will make it my personal mission to make you the best officer I ever serves under". He kept his word and I trusted NCO's thereafter. Before Sergeant's Business, that became my mantra. Allow NCO's to Do their jobs and together, make ours the best unit it can be.
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SSG Jeffrey Monk
SSG Jeffrey Monk
8 y
You were a very lucky man Sir.
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LT John Chang
LT John Chang
>1 y
Your #1 job as an officer is to make sure your men & women have what they need to do their jobs, then get out of the way!
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PO1 Dennis Herdina
PO1 Dennis Herdina
7 y
Altho not directly relating to this subject I will relay a personal experience I had. I was an Eg corpsman working in abase clinic temporarily as ambulance crewman. My partner was another E6 corpsman. One duty watch he was on bed rest due to an injury. When I reported this towatch Chief at the same time an ambulance rollout was called I was told to take call. I told them I had no attendant on unit. A nurse Lt Miss H was going by watch station and over heard this..she VOLUNTEERED to go as my attendant. We took the call and returned with patient altho we worked as a team at site the Marine MP was amazed to see a Navy nurse Lt following orders from a Petty officer. Her response was classic she told the MP the Petty Officer knows his job and has more experience than I do in this area. The driver is senior man on site I follow his orders and do as he says. Altho I did not give her orders I made suggestions and allowed her to perform as she had learned in nurse training. I helped her when necessary. She turned out to be a fine nurse and officer and always a lady. She had the respect of every enlisted guy in the clinic...She knew when to command and when to step back and let the enlisted and NCOs take charge. She was willing to learn from NCOs and enlisted when necessary and still remain the officer. That I think is the secret of being a good officer be humble enough to ask for help and learn from everyone regardless of rank.
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CAPT Kevin B.
26
26
0
Edited 8 y ago
Understand what your job is and what the NCO's is. You specify your unit's mission, what's considered success, etc. You'll hold your entire unit accountable for its success. The NCO will advise what's the best way to get it done. That's the first match up. Secondary is advice you'll get on who'll do the varied tasks. Your input should be stuff like is there stuff that would be good to bring one of the troopers along in because you're interested in your people doing well and doing better. Third is to avoid meddling in the execution. Good NCOs have it covered. Admire the safe shortcuts that are different from the schoolhouse answer. Fourth is to express your appreciation to your NCO's and troops at the right time and be ready to go to bat for them. Ensure mistakes are learning experiences not Cat o' Nine Tails. While in execution mode, duck over to S-1 to see if there are any snags going on related to taking care of your people and get them fixed. If you're not moving, you're not doing your job. Keep an eye out how your unit fits in with others and how it makes the overall Command successful. You'll lose a lot of ground if you volunteer for dumb ass stuff. Your NCOs can help you take proper size bites.

Notice there wasn't anything about doing something for you? Take that hint. If you're effective, there'll be lots of folk covering your six.
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LCDR Civil Engineer Corps (i.e. Seabee) Officer
LCDR (Join to see)
8 y
My good friend Kirk Heutel, also CEC, was able to overwinter there a few years back, so it's not totally over yet...
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CAPT Kevin B.
CAPT Kevin B.
8 y
Wonder if it's contract administration. Used to be Seabees running PW, doing construction, etc. but that ended decades ago for contracted services. So could be a few onesies out there.
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LT John Chang
LT John Chang
>1 y
Avoiding micromanagement is the bane of many officers!
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SGT Paul Laughlin
SGT Paul Laughlin
>1 y
If you provide good top cover when needed along with what LTC said your troops will follow you to hell and back.
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COL John Hudson
17
17
0
Young man, I'm going to give you some truly good advice, and I'm tasking you to LISTEN very carefully. I completed two tours in Vietnam, one during the Balkan conflict, and two 20-month tours in Iraq - all boots-on-the-ground combat assignments and NOT behind a desk. I've been on the receiving end of every weapon the armies of three nations can throw at someone and survived (68 months of my life in FULL COMBAT!). How did I make it through all of that? BY LISTENING TO THE OLD SOLDIERS (gender non-specific) and REGARDLESS of what rank they were wearing. They got to be OLD in that particular place by learning the lessons from those before them who took the time to pass on and explain the tricks and training needed. YOU would do very well to understand what I've just passed on to you and live by those words. When it comes to breathing air or not...any combat veteran in any combat AO is my friend and mentor. I hope this helps you as it has helped me ( and others like me) to survive and pass on your lessons to those younger and less experienced than you so they can return to their families and loved ones.
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SP5 Ken Gould
SP5 Ken Gould
7 y
As a E 5 in Vietnam, i wish some of the new Lts would have had the chance to read some if not all the responses i have read on this topic, i was leading a squad and the new Squad leader, 1st week in country, tried to get us and him self killed the 2nd day on a 10 day mission, he finally listened to me, and we made made it back to base camp alive, the 1st Sgt asked me how it went, i explained to him the issues that came up, he then. had a meeting he invited me to, to explain to the Lt, that until he had the shine off his boots to listen to which ever Plt. Sgt he was with, a few weeks later i was promoted, the CO has the lt, give me my new stripes and the Lt, thanked me for helping him along, better to listen to most of the NCO then not, but as pointed out, we all made mistakes, just how bad they turned out was by the luck of God, and we moved on, learning by them,
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SP5 Rich Levesque
SP5 Rich Levesque
7 y
Sir..... Welcome home. Your advice to a young LT is spot on. You must have been a good boss!
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SFC David McMahon
16
16
0
In my opinion, your main goal as an officer is to achieve and maintain the goal of the officer above you (her/his intent basically). You're assigned NCO is there to make this possible. In terms of new 2LT, your goal is the same but to absorb as much information you can and make the best decision. Honestly, of your NCO is worth a damn, he/she will offer you advice on several levels with pros and cons. We have a saying in the NCO Corps "teach your 2LTs well because one day they will grow up to be Colonels" and regardless of branch, this holds true to this day. When you don't know, ask in private but ultimately you're in charge and it's the NCOs job to conduct day to day operations within the right and left limits you have set (and those are set by your superior officer). Generally speaking, both of you should be able to do each other's job (if you keep that in mind, that will also help). If you're bored, you're probably doing it right. If you're over stressed, you're doing it wrong. If you're NCO is a strong leader, take advantage of that. If he's weak, then step it up and don't be afraid to make a mistake.
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SFC David McMahon
SFC David McMahon
8 y
It's a fine balance between your decision making and your NCOs recommendations. I have no doubt you'll do fine. 2LT (Join to see) -
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CSM Charles Hayden
CSM Charles Hayden
8 y
Ed0a3d65
2LT (Join to see) - August 1954, Korea, a brand new, West Point graduate was a really quiet person. Then, after a few weeks of him quietly observing our platoon at work; CPL Meredith, (left side of the photo), (of Portland, OR?), was severely reprimanded and we became aware that our PLT had a LT!
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LT John Chang
LT John Chang
>1 y
Your comments reminded me of your dual role as an officer - providing some backbone for your unit, but also act as a buffer when the shiitake (sic) hits the fan! lol
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Sgt Martin Querin
Sgt Martin Querin
7 y
good stuff Gunny.
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SSgt Jim Gilmore
12
12
0
You must listen with the intent to understand. More often than not we listen to respond. Remember, the only stupid question is the one NOT asked.
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2LT Pilot Trainee
2LT (Join to see)
8 y
Succinct, yet significant. I appreciate the advice, sir! Listening with the intent to understand was stressed to me by the behavioral health personal whom I worked for over the summer, but I think the effectiveness of empathy and active listening goes so much further than in mental health counseling situations.
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MSgt F 35 Weapons Requirements Manager
11
11
0
My relationship with most officers is like this. They tell me what they want done. I make sure it gets done.
"Don't tell people how to do things, tell them what to do and let them surprise you with their results."
~George S. Patton
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SFC Bde Mobility Nco
8
8
0
Great responses given in here sir. Nothing really much to add but my heres some advice.
1. Counsel your PSG
2. Dont sign for nothing you cant see.
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CPT Geoffrey Lea
CPT Geoffrey Lea
>1 y
And if you're supposed to have more than one of something, make sure you see ALL of them at the same time...
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PVT Raymond Lopez
PVT Raymond Lopez
>1 y
Be very careful when a sergeant says "Trust me the Troop's books are all in order sign right here sir and you will be the new Troop Commander. Trust me Sir.
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LT John Chang
LT John Chang
>1 y
PVT Raymond Lopez - definitely! I phrase I borrow from the Intel community "In God we trust - all others we VERIFY!"
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MSgt J D McKee
MSgt J D McKee
>1 y
That applies to everything, though. I took over a section from an E4 one time when I was an E5, so i had to sign for all the equipment, this was a USAF SAMTU (now CATM) section so a lot of the stuff was controlled items. Jerk didn't tell me there was a missing M60 armorer's kit. Expensive, at the time anyway, the sort of thing that would have go/no go gauges, replacement parts, special tools, etc. I found it missing, refused to sign for it, he tried everything he could think of to get me to sign for it, on the basis that it wasn't there when he signed for it either!! I think it cost him over $200.00. He was probably making about 5-600 a month at the time, and was quitting at 10 years. The guy he signed for it from (when it wasn't there) was as I remember a RIF'd Major who took a reduction to E5 so he could make his retirement, and draw Major retirement pay. He hated everyone and the USAF most of all, from what I heard, and it probably disappeared with him, then he browbeat a junior NCO into signing for it. I would have been pissed off too, but I wouldn't have done that. MY replacement was a really by-the-book guy who checked everything, so it would have cost me nearly half a month's pay had I signed for that.
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