https://www.rallypoint.com/answers/ako-troubles <div class="images-v2-count-0"></div>I've been trying to contact the AKO help desk in regards to my PW being locked with no luck. I've tried the online way and called but nothing, any ideas? Fri, 13 Feb 2015 18:33:08 -0500 https://www.rallypoint.com/answers/ako-troubles <div class="images-v2-count-0"></div>I've been trying to contact the AKO help desk in regards to my PW being locked with no luck. I've tried the online way and called but nothing, any ideas? PFC Private RallyPoint Member Fri, 13 Feb 2015 18:33:08 -0500 2015-02-13T18:33:08-05:00 https://www.rallypoint.com/answers/ako-troubles?n=474759&urlhash=474759 <div class="images-v2-count-0"></div>You can override it with logging in with your Common Access Card (CAC). Try to get a card reader from the PX or find a computer that has a CAC card reader and log-in to AKO. SGT Jacob Yuhas Fri, 13 Feb 2015 18:54:40 -0500 2015-02-13T18:54:40-05:00 2015-02-13T18:33:08-05:00